Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its easy-to-use interface, robust features, and top-notch customer support. It streamlines the review collection process with customization options, including personalized review request emails and attribute addition. The app enhances product pages with reviews, boosting conversion rates, and integrates smoothly with e-commerce platforms. Its analytics offer insights into review performance and customer sentiment. The support team is known for their quick responses and problem-solving skills. The app also encourages reviews by offering incentives like free vouchers to customers.

June 12, 2023

Simply the best app for reviews. The support team, especially Nands responds quick even during the weekend which is rare. We recommend this app to everyone who has an e-commerce store.

Biotrium
United Kingdom
5 months using the app
November 8, 2023

By far the most well-crafted, high-quality reviews app for any store looking for a high-end solution. Great support as well - can't complain.

Ezzra
Hungary
About 16 hours using the app
August 14, 2023

The entire team at Okendo is amazing! Lauren G was SO helpful during our onboarding process and made it easy and seamless for us!

Cleo+Coco
United States
About 2 years using the app
October 4, 2023

The team at Okendo made the whole onboarding experience super easy from start to finish.
Scott was super helpful and gave us tailored advice on what would suit our website best and Angelica is amazing with answering the millions of questions I had about Klaviyo connections and site designs.

xcel-wetsuits
Australia
9 days using the app
June 8, 2023

Okendo is amazing so far! Has all the features we needed and then some. Every team member we've worked with is extremely knowledgeable and helpful, and our Onboarding Manager Adrian V. has gone above and beyond helping us get the set-up just right. Thank you!

Love, Georgie
United States
About 2 months using the app
October 20, 2023

Awesome app. Has everything we need. This app fits beauty stores perfectly. Customers can leave review titles, images, videos. Plus, a search / filter feature that really helps customers navigate through your reviews to help build trust in your products. Support from the customer service team is superb. They are seemingly always available and quick to act. Always in contact with a real person. Shiela on the support team was super helpful!

Pink Lilac
United States
About 8 hours using the app
October 19, 2023

Hermes was a great help! We had a lot of issues with uploading our review templates, but he was very diligent at helping to explain and solve our problem. Great service!

Organize-it
Canada
8 days using the app
May 16, 2023

Okendo is really helpful with every question you may have. Great customer service! I'm really happy with our new review capabilities on our Shopify site.

Osi Oils
United States
About 1 month using the app
June 15, 2023

Great app, amazing fast customer service!! Would recommend to anyone who wants to have reviews on their website!

Sydneywallbeds
Australia
About 2 months using the app
September 21, 2023

Okendo has provided a really smooth onboarding experience, with an incredible customer support. Quick to answer and lightening fast with tailored fixes for our needs. Had the pleasure of talking with Josh, and he has helped us tremendously with our solution.

The display widget looks stunningly, clean and creates and instant feeling of trust. Best looking display of all the product reviews I have come across!

A future request would be better pricing on the Google Seller and Google product ratings. Klaviyo Review includes Google Product Ratings for a much lower price, so to be competitive it would be great with a similar plan and solution. Just a heads up, because Klaviyo has just begun with there's review solution which for a lot of Klaviyo users offers full compatible with there e-mail marketing, and would be a no-brainer when it's fully optimized. :)

Lydspecialisten
Denmark
1 day using the app