Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its easy-to-use interface, robust features, and top-notch customer support. It streamlines the review collection process with customization options, including personalized review request emails and attribute addition. The app enhances product pages with reviews, boosting conversion rates, and integrates smoothly with e-commerce platforms. Its analytics offer insights into review performance and customer sentiment. The support team is known for their quick responses and problem-solving skills. The app also encourages reviews by offering incentives like free vouchers to customers.

April 17, 2024

Excellent app with excellent customer service. Quick response time with a customized video on how to solve my problem. Juan is and A+ customer service rep. Highly recommend

Neen
United States
Over 2 years using the app
March 28, 2024

amazing customer service. I updated my theme and couldn't figure out how to get the reviews back, and they helped me instantly. You can check out how the reviews theme and style look on our website www.saltyaura.com

Salty Aura
Australia
Almost 3 years using the app
April 21, 2024

The Okendo app is great. Very impressed with our easily it integrates with our website and the customer service team are great and very responsive. Highly recommend.

Baxter Blue
Australia
About 1 year using the app
April 5, 2024

Awesome customer support and set-up help - highly recommend (especially over Yotpo!)

Sunday Scaries
United States
About 1 year using the app
March 30, 2024

Easy to use app and extremely helpful team!

Keg N Bottle
United States
11 months using the app
May 7, 2024

I've been in tech for 30 years and seen a lot of product in my time. Okendo has excellent UI / UX and a full stack of features to help your store grow.

Their customer service is exceptional and the attentive hand holding they offer though setup and tuning is next level. We put in a feature request two weeks ago for post checkout referrals for non Shopify Plus accounts and I received a message from their support today to let me that it's ready to ship already

A fast moving product. Highly recommended

Anti Wrinkle Skincare
United Kingdom
6 months using the app
April 10, 2024

Easy enough to install. When customizations or fixes are needed, the customer service team is very quick to respond and assist with a solution. Impressed by the team. Many thanks to Josh and the others who have helped so far.

Canopy Estate
Canada
5 months using the app
May 6, 2024

Superb customer service - helped with onboarding swiftly.

Nocs Design
Sweden
3 months using the app
May 6, 2024

Honestly amazing customer service. fast response with chat option that made my experience so easy and quicker then I expected. easy to navigate through the app with very helpful team. Highly recommend !!:)

Wahidon
United States
3 months using the app
April 3, 2024

He estado usando esta aplicación un tiempo y la verdad que es increíble. Tiene opciones para las reviews que no había visto en ningún otro lado, y no solo el tema de las reviews, esta aplicación es super completa en muchos otros ámbitos.

La atención al cliente es increíble, te ayudan con todo lo que necesites y te explican todo de forma muy clara para que lo entiendas. Sinceramente no creo que exista mejores aplicaciones que esta.

MiracleDream
Spain
3 months using the app