Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its easy-to-use interface, robust features, and top-notch customer support. It streamlines the review collection process with customization options, including personalized review request emails and attribute addition. The app enhances product pages with reviews, boosting conversion rates, and integrates smoothly with e-commerce platforms. Its analytics offer insights into review performance and customer sentiment. The support team is known for their quick responses and problem-solving skills. The app also encourages reviews by offering incentives like free vouchers to customers.

July 13, 2021

Delightful onboarding experience from the team at Okendo, easy to use platform and great features. Definitely recommend.

Ovira
Australia
27 days using the app
November 11, 2020

This app has been critical for Awake Happy as it’s part of the backbone of my business. The Okendo team is absolutely incredible and competent far beyond the norm. This team is going the distance. The rare combo that I don't often see is technical, detailed, with crazy good customer service. These guys have it. I’ve used Yotpo, Stamped, & Judge.me in the past and Okendo rules them all. I am a developer and look for clean, lightweight apps. This app is not bloated. The widgets are run very clean & this team keeps their databases/servers chugging along nicely. This company has done an impressive thing in a space that I didn’t realize could be vastly improved and at a lower cost than something like Yotpo for what you get. No brainer!
Devon
awakehappy.com

Awake Happy
United States
27 days using the app
July 5, 2022

Love Okendo! The team was so helpful with the set-up, ensuring that every feature was set up correctly. Any questions I had were answered in a matter of hours. So happy that we switched over!

Saya®
Australia
27 days using the app
August 17, 2021

Great support and help from Okendo to get the software installed and troubleshoot any issues. It has already helped us increase the number of reviews we have.

Coast Health
United States
27 days using the app
December 12, 2022

The team at Okendo have been fantastic at keeping us up to date with the installation, explaining the process and helping with any customer support we have needed.

Willem Powerfish
Australia
27 days using the app
October 17, 2022

Very friendly onboarding experience and the process of getting started was very streamlined, easy and well thought out. Okendo is a dream! Its ease of use and user friendly customisation is parallel to none, love how easily it can be integrated to the look of the website and our brand image.

We Are Feel Good Australia Pty Ltd
Australia
26 days using the app
June 24, 2022

I was having a hard time installing and embedding the widget, their chat support was prompt and fixed the issue

EveSilk
New Zealand
26 days using the app
March 22, 2021

Really happy that I made the switch! The support team is EXCELLENT. They helped me migrate all my old reviews over and set up the app on my store. It was a seamless transition. Amanda was terrific and answered all my questions!

Cooking Gift Set Co.
United States
26 days using the app
February 22, 2022

Very happy with Okendos service and onboarding team. The functionality looks great on the site and I'm getting more reviews each day :)

Daily Orders
Australia
26 days using the app
November 9, 2022

I have just started using the Okendo application and I am very satisfied with the customer service. Very attentive and efficient customer service.

JOYO
Hong Kong SAR
25 days using the app