Reviews (867)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface, powerful review management tools, and seamless e-commerce integration. They appreciate the quick setup, customizable review request emails, and valuable analytics. The app's customer support is often praised for its responsiveness. Additional features like aesthetic customization, review syndication, and customer vouchers are also valued. Despite its comprehensive features, merchants find it fast, flexible, and a game changer for conversion rates, even on the free plan.

May 23, 2024

Customer service went above and beyond with helping update and implement features within my plan. I am looking forward to growing my business to be able to utilize many of the other features.

Shimmerwood Beverages
United States
Over 2 years using the app
June 4, 2024

Truly amazing customer service. They go above and beyond and are very responsive, calm and thorough. The reviews on our store really help get sales across the line.

The Swag AU
Australia
About 4 years using the app
June 6, 2024

We love Okendo. Setup is quick and our day-to-day user experience is great. We'd recommend Okendo to anyone looking to set up ratings and reviews quickly.

Lumin
United States
About 1 year using the app
June 4, 2024

Amazing customer service and amazing onboarding team. I cant say enough good things about this company.

Lemonhead LA
United States
Over 2 years using the app
May 7, 2024

I've been in tech for 30 years and seen a lot of product in my time. Okendo has excellent UI / UX and a full stack of features to help your store grow.

Their customer service is exceptional and the attentive hand holding they offer though setup and tuning is next level. We put in a feature request two weeks ago for post checkout referrals for non Shopify Plus accounts and I received a message from their support today to let me that it's ready to ship already

A fast moving product. Highly recommended

Anti Wrinkle Skincare
United Kingdom
6 months using the app
March 28, 2024

amazing customer service. I updated my theme and couldn't figure out how to get the reviews back, and they helped me instantly. You can check out how the reviews theme and style look on our website www.saltyaura.com

Salty Aura
Australia
Almost 3 years using the app
May 17, 2024

Their customer support is unmatched. We consistently get live chat replies within 10min that are not only helpful, but go above and beyond to solve issues. Their product is intuitive and easy to use and has great documentation!

CLEARSTEM
United States
Almost 2 years using the app
April 30, 2024

I'm a techie newbie and with the patience and help of Daniel and the other experts, I was actually able to create a pretty awesome looking review platform! I only have the basic plan, but even with that the Okendo app offers a great variety of aesthetic options and layouts, as well as a fairly seamless review capture process. Definitely elevates the brand, highly recommend!

Jennifer Joan Skincare
Canada
About 2 months using the app
April 17, 2024

Excellent app with excellent customer service. Quick response time with a customized video on how to solve my problem. Juan is and A+ customer service rep. Highly recommend

Neen
United States
Over 2 years using the app
June 6, 2024

Okendo has been great for us with many features for us to test and use. Customer service is also always great and quick

VKTRY Gear
United States
About 1 year using the app