Omega: Estimated Delivery Date , 244 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its ability to display estimated shipping dates, boosting customer trust. It's praised for its customization options, user-friendliness, and potential to increase sales. Many merchants commend the responsive and helpful customer support team. The app is recommended for its beneficial features and excellent customer service.
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L'app la trovo meravigliosa, l'assistenza veloce ,gentile efficiente. Grazie
Siamo felicissimi di sentire che trovi la nostra app meravigliosa e che hai avuto un'esperienza positiva con il nostro servizio di assistenza! La tua soddisfazione è la nostra priorità. Se hai ulteriori domande o hai bisogno di assistenza, non esitare a contattarci. Grazie mille per il tuo apprezzamento! 😊🌟
Wow, this app is exactly what I was looking for! It's truly amazing. The design looks fantastic, and the customer support is exceptional. They catered to my needs perfectly. For those of you in the e-commerce business, I highly recommend this app. You won't be disappointed.
Thank you so much for your amazing review! We are so happy to hear that you are enjoying your experience with our app. Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.💗💗💗
with the delivery estimation date, it help relieve a lot pressure on our customer support side as our customer could a rough idea of when they will receive their parcel. Omega Customer support team is amazing!
Yayyy 🎉🎉🎉 Super happy to hear you find our app helpful, engaging, and easy to use! That's our goal, so thanks so much for the lovely comments. 🚀🚀🚀 We also have some more apps that you will love, I am sure. 🥰🥰🥰
Very good support
Just wanted to let you know how much your review means to us. We do all we can to provide our customers with the best service, and it always makes our day when a customer appreciates it. Have an amazing day!
Love the way they support us!
Thanks a million for your 5-star review 🤗🥰! We will share this with our team to let them know to keep up the amazing work 🌻 🌞
Great support and functional
Hearing the positive feedback from you made my day 💙💚💛🧡 Hope for nothing but your business’s growth 🔥🚀
The app was very easy to install and configure. Customer support responded promptly and answered all my questions. Joyce was wonderful and very knowledgable and even helped me with some custom CSS work.
Thank you so much for your detailed and thoughtful review! 🌟 We're so excited to be part of your business growth and success! If you need anything at all, just let us know 🥰🥰🥰
Bug bug bug always bug. They did not solve bug problems. We change this app but we spent a lot of time! Dont recommend.
Hi NowShopFun team,
Thanks for taking the time to let us know your current issue and we are sorry for the negative experience you had.
Our team received your request about the app and fixed the issue for you. Our support agents also reached out and inform you about this. Please check and let us know if you need any further assistance.
We are terribly sorry again for any inconvenience caused.
Best regards,
Omega Team
Don't install this app, they say they offer a 7 day trial, they don't, they lie.
I installed the application and verified that the application does not have all the features I wanted in the store as indicated. After a few minutes, I uninstalled the application, and I have an indication from Shopify that they are going to withdraw the amount from me, they offer the app for 7 days as they say, I don't understand how they try to deceive customers, then they want trust, if they try to deceive us!
I will report this scam to Shopify
Hi there,
Thank you for writing a review, we sincerely appreciate you bringing this issue to our attention.
I'm sorry to hear you had such a frustrating experience with the trial time and our app's feature, that's not what we like to hear. But we would like to clarify a bit so you can understand more about this situation.
Per our check, your store installed our app the first time in 2021, and re-install it 3 times after that first time based on your store history charge. So it makes sense that the trial time has ended already and your store gets charged for your new installation, this charge is automatically processed by Shopify since our app does not handle the payment process. I hope you understand.
However, your feedback is valuable to us and our highest priority is our customer's satisfaction, so we want to offer you a full refund since you are not using the app right now. We have had an agent contact you for further support, and hope that we have this second chance to assist you.
Your business means a lot to us, so if you ever have additional feedback, please don't hesitate to email me at contact@omegatheme.com
Thank you,
Kaylee, Leader of Customer Support.
Awesome customer support!
Thanks! It makes our day to hear that we were able to provide you with 5-star service. We’ll make sure the entire team received your feedback – they'll be thrilled to hear your kind words.