Overall rating
4.7
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to display estimated shipping dates, boosting customer trust. It's praised for its customization options, user-friendliness, and potential to increase sales. Many merchants commend the responsive and helpful customer support team. The app is recommended for its beneficial features and excellent customer service.

October 13, 2023

Ứng dụng rất hay, có thể tùy chỉnh cho nhiều quốc gia. Dịch vụ hỗ trợ cũng rất tốt. Cám ơn team.

Eco Gifts Store
Vietnam
18 days using the app
Omega replied October 16, 2023

Cám ơn bạn và team đã chia sẻ trải nghiệm về app và dịch vụ support của app. Chúng mình rất mong sẽ tiếp tục được hỗ trợ bạn và store trong thời gian tới!

September 14, 2023

Habe zuvor eine andere ETA app genutzt, bei der ich viele probleme hatte, welche auch der support nicht lösen konnte. Hier bekommt man auf seine Anliegen beim Support sofort rückmeldung und es wird geholfen. Ich kann diese App absolut empfehlen! Super Arbeit und vielen Dank an Lynn. Super Service!

WolfProtect.de
Germany
About 2 hours using the app
Omega replied September 18, 2023

Toll! 😱 Ich war schockiert, als Shopify eine Benachrichtigung über Ihr Feedback zu unserer App gesendet hat. Vielen Dank für Ihr Teilen. Sehr geschätzt von Lynn. 🌻

Edited February 15, 2019

I love the app and solution quality. It allows one to customise really well as per the nature of the business. This should be a part of every store that relies on delivery timelines and customisations for large product ranges across geographies. The level of flexibility and support is 'awesome' to say the least.
you can check it in action on our website www.heyzindagi.in

heyzindagi.in
India
Over 4 years using the app
August 25, 2022

I use this app to let my customers know how quickly we are currently processing orders. This app allows my customers to know exactly what timeframes they can expect their orders to be ready for shipping. I have been using it for years. Any time I have needed support it has been fast and the problem resolved in no time.

Crafty Cuts Laser
Australia
Over 4 years using the app
Omega replied August 26, 2022

Hi, thank you so much for taking the time to provide feedback. We are so delighted that you rate our service support and app as 5 Stars as we strive to provide just that for all our customers. We appreciate your time to leave such kind words!

February 3, 2021

This App is bang on. I thought there wouldn't be anything out there for my needs as my store is very unique. But bingo - works like a dream. Highly recommend and customers love it.

Harvest Bundle
United Kingdom
Over 3 years using the app
November 16, 2021

i use this app on my site and it is very helpful. customer service is also very good. very fast response.

Stick With Me Sweets
United States
About 3 years using the app
Omega replied November 17, 2021

Hi Stick With Me Sweets,

We’re so delighted to hear that you chose our app for your store!
It’s an honor to be a part of your business, and we hope your experience here made it extra special.
We wish you many more years of success and look forward to working with you for many years to come.

All the best,
Kaylee - Omega Team

Edited June 10, 2021

Really helpful customer service via Facebook chat - helped me update some code to move the position of the text around. App works well - I use it to notify customers of a date range for dispatch

PHOTONIC LED
United States
Almost 3 years using the app
Omega replied December 24, 2019

Hello there,

Thank you! If you have any questions or issues to solve, please let us know: contact@omegatheme.com, we'll very happy to help.

Regards,
Omega Support Team

February 8, 2021

fantastic app that basically did everything I needed with great support if you need minor display changes. Thumbs up.

Real Pets
United Kingdom
Almost 3 years using the app
November 5, 2021

L’application est exactement comme je le souhaitais. Il m’aide à mettre une date de livrasion pour des produits sur mesure. En plus le détail s’affiche dans le panier et les confirmations de commande. Mes clientes adorent ! Enfin le service client est excellent très réactif et efficace. Merci beaucoup ! The app is exactly what I wanted. It helps me to set a delivery date for custom products. The details are also displayed in the shopping cart and the order confirmations. My customers love it! The customer service is excellent, very responsive and efficient. Thank you so much!

Mai's Secrets
France
Almost 3 years using the app
Omega replied November 5, 2021

Hi Mai's Secrets,

We really appreciate that you enjoy using our app! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Let us know whenever you have any questions about the app.
Best regards!
Omega Team

February 20, 2023

The app is working well and it has lot of functions.
The support team is very very very fast and nice.

TetőSipos
Hungary
Over 2 years using the app
Omega replied February 20, 2023

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.