Omnisend Email Marketing & SMS , 5,695 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its user-friendly email and SMS campaigns, automation, customizable templates, and A/B testing features. Many have seen improved customer engagement and repeat business. The 24/7 chat support is often praised for its efficiency. However, some merchants criticize the pricing and report technical issues with automations, forms, and domain verification. Despite these issues, many recommend the app for its robust features and positive business impact.
Refine
-
By rating
Loved how easy it was to set up SMS messaging. Email templets are very professional and ey-catching. Will be using the app again!
It was pretty easy to setup and I like how the app works. It has nice features and believe it will bring in more customers.
I am using the app for e-mail marketing. Very easy to use - really enjoying Omnisend. I like how it automatically syncs to your own website to pick up products for the emailing lists.
Omnisend worked well.It was pretty easy to create email content. I will continue to use for my future campaigns.
I did my first cyber monday email and was very pleased with how the app worked and also how it took care of security and email verification.
Customer service via chat is great, there's always someone there to help answer questions. Kamilia was very helpful when I had a question about automated work flows.
I made my first email through omnisend and it came out really beautiful. They have great features and your emails are fully customizable.
I just started using the app in an effort to improve my ecommerce business. The set up seems easy and the app is very organized. I'm hoping this will result in increase of sales. I will come back later hopefully with great new about my sales.
the app is ok so far. I cannot cancel the subscription and go back in to update my account again. But overall it is ok.
I'm new to this app but so far the experience has been fairly seamless. I'd love to see a bit more accessible UI (you can't see font options without clicking them and the examples in the layout builder are itty bitty and hard to see at some points), but I was very pleasantly surprised by how simple everything was to build otherwise. When I ran into a question I couldn't find an answer to via Google, I contacted the support team and was helped by Matija, who quickly sent me a screen capture with step by step instructions. Super helpful, super courteous, and super convenient.