Omnisend Email Marketing & SMS , 5,691 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly email and SMS campaigns, automation, customizable templates, and A/B testing features. Many have seen improved customer engagement and repeat business. The 24/7 chat support is often praised for its efficiency. However, some merchants criticize the pricing and report technical issues with automations, forms, and domain verification. Despite these issues, many recommend the app for its robust features and positive business impact.
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Karine helped me very well, gave good advice THANKS!
Hello there,
Thank you so much for your kind words! We're thrilled to hear that Karine provided you with excellent assistance and helpful advice. We'll be sure to pass along your gratitude to her. If you ever need anything else, don't hesitate to reach out.
Thanks again for choosing us!
The app is very nice and the interface is user-friendly! The customer service is also very friendly and supportive. Beran was real nice and was part of the team that helped me get my toll-free number verified. I am more likely to recommend Omnisend than any other app.
So far so good can easily edit the flows and the customer team ( Stefan ) was of great help to set up the new DNS updates.
We received excellent and prompt assistance from Maria. Thank you very much for your help!
Omnisend is easy to use and the customer service is excellent!
I had a great time with the online agent Karine. I appreciated his patience and his spontaneity in the face of the various problems I encountered.
Thank you for helping me then sharing your knowledge, see you soon.
Hello there,
Thank you for your kind words! We're thrilled to hear that you had a great experience with our online agent. We're glad to know that Karine's patience and spontaneity were helpful in resolving the issues you encountered. Your satisfaction is our priority, and we look forward to assisting you again in the future.
If you have any more questions or need assistance, don't hesitate to reach out. We're here for you!
So far so good. Karine was amazing. I'm really just learning email mktg, but I was trying to add something to my signup form that I couldn't quite figure out. Karine went right to it, showed me what I needed and got me on my way.
At first, the support team was not that useful then I was transferred to Agustin and he solved all my problems very quickly. Would recommend.
Omnisend has great customer service. Salma was really helpful in answering my queries and solving my problem.
Thnaks for Baarath, The response is very fast and all problems are solved perfectly.