Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly email and SMS campaigns, automation, customizable templates, and A/B testing features. Many have seen improved customer engagement and repeat business. The 24/7 chat support is often praised for its efficiency. However, some merchants criticize the pricing and report technical issues with automations, forms, and domain verification. Despite these issues, many recommend the app for its robust features and positive business impact.

January 12, 2024

Great app, very user friendly and excellent customer service. Beran helped answering my questions and was very knowledgeable and pleasant to work with!

Vik Roasters
United States
10 months using the app
February 2, 2024

Denis very helpful and fast - thanks!

The Lawn Pack
United Kingdom
Almost 3 years using the app
January 5, 2024

Useful app with lots of great features. Awesome support - thank you, Karine!

COMFYIST
United States
About 1 year using the app
February 7, 2024

Thank You Baarath for your help :)

ALLRUGO
Pakistan
Over 2 years using the app
January 4, 2024

Exceptionally helpful and effective support that solves all your issues fast. I highly recommend the application.

Rejuva Fresh
United States
Over 1 year using the app
January 26, 2024

This software is great, all basic functions are free, and it is very seller-friendly. When you encounter a problem, the customer service responds promptly and will help you solve the problem comprehensively, which is great. I would like to give special praise to customer service Dilara, she is really great.

Lofarisbackdrop.de
China
21 days using the app
January 8, 2024

Very quick to get started with the email automation marketing app, there are a lot of templates as well as customization features are also powerful and simple enough, the process is clear!
The customer service team is very prompt and professional in responding to questions.
Highly recommended!

WeekInk
United States
17 days using the app
December 15, 2023

Definitely my favorite email marketing app and I've tried Mailchimp, Klaviyo, Privyy, Beehive, you name it. Easy to use and gets results everytime. Also their support team is amazing.

The Afropolitan Shop
United States
About 2 years using the app
January 19, 2024

Great and prompt support offered by Kayque to complete the Domain Authentification steps!!

RENEWDESIGNERRECYCLE
New Zealand
Over 5 years using the app
December 13, 2023

I tried multiple email apps before and Omnisend is the best. The support team is fantastic and their rate is more affordable than other comparable apps. They have all of the necessary features needed and creating email newsletters is easy. Highly recommend!

Vani Cosmetics
Canada
Almost 2 years using the app