Reviews (5,944)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust free plan, ideal for new businesses looking to increase engagement and revenue through features like email automation and customizable templates. It's user-friendly, suitable for both beginners and experienced merchants, and integrates smoothly with Shopify. Effective email list management and integration with review apps are particularly valued. Customer support is quick and helpful, with staff members like Baarath, Kayque, and Dilara receiving praise for their exceptional service.

October 6, 2022

Gamechanging app, so much better in every way than what I was using before. Thanks to Olesia in customer support for her amazing help.

Pitchblack Playback
United Kingdom
Over 1 year using the app
June 22, 2022

Omnisend is my emailing provider and their Shopify app works really well. The customer service is quick and efficient.

Timpa Lingerie
United States
Over 1 year using the app
May 7, 2023

Andres from OmniSend was supportive with a clear outline for a solution on my issue.
Great work, highly recommend there chat support! Problem solved in under 10 minutes

Large Lad Clothing
Canada
Over 1 year using the app
April 13, 2019

Simple, quick and easy to use: a breath of fresh air after Mailchimp. Quick and helpful support as well. Much appreciated.

BrocanteHome
United Kingdom
Over 1 year using the app
February 5, 2022

Omnisend is the best email marketing + pop-up creator in the Shopify App Store. It has much more editing/customization features than most.

eche
United States
Over 1 year using the app
January 1, 2022

EASY TO USE ON MY FIRST EMAIL CAMPAIGN, HOPEFULLY MY SHOPIFY STORE WILL BE SYNCED IN ON THE NEXT ONE

Allgrilledupbbq
United States
Over 1 year using the app
May 25, 2016

Love this app. makes email marketing easy and my newsletters come out fabulous. Thanks.

Yourturnkeystore 101
United States
Over 1 year using the app
May 24, 2016

Very good tool! The best one i found in interaction with shopify!

Keratinbeauty
United States
Over 1 year using the app
February 23, 2019

We started getting new subscribers for our email list and no plan for what to do with them. Within an hour I had set up a welcome email campaign, automated it to send to new subscribers, and sent it to our existing subscribers as well. Easy to create nice looking emails and even easier to automate them.

Cinema Jewelry
United States
Over 1 year using the app
March 14, 2022

This is a good app, it is fairly easy to understand if you spend some time watching the videos and the app is fairly intuitive. The only objection I have is that the email does not come directly from my business, instead the customer will see our business name + the omnisenddiv.com and gmail categorizes at as "spoofed email."

ultraZwell
United States
Over 1 year using the app
Omnisend replied March 21, 2022

Greetings and many thanks for your review!

We have a feature called custom domains that will allow you to configure the sender domain for your store.
Please keep in mind that omnitestdlv.com is your current test sender domain, and it is not used for campaigns or automations.

Our customer service representative has already contacted you with additional information regarding this matter.

Have a fantastic day!