Reviews (5,945)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its robust free plan, ideal for new businesses looking to increase engagement and revenue through features like email automation and customizable templates. It's user-friendly, suitable for both beginners and experienced merchants, and integrates smoothly with Shopify. Effective email list management and integration with review apps are particularly valued. Customer support is quick and helpful, with staff members like Baarath, Kayque, and Dilara receiving praise for their exceptional service.
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Resubscribed after a strategic email marketing break.
Ran into a campaign issue on very tight deadline in the early hours of evening.
Maria from OS Support stepped in and provided step by step guidance fixing the issue via chat over an hour.
we are totally impressed as we did not expect timely guidance to this extent and saw our campaign goal diminishing.
Thanks to her professionalism and helpfulness we were back on track 60 minutes later.
The App has always been very good, we did not have to try their support.
Now we had to and we are SOLD.
5 Star for APP, 7 Stars for Support.
great app just using the free version it has allowed me to create custum emails to my costumers with regard to my products. thank you omnisend. i liked that i was able to reach my costumer base and that i could get a little more exposure for my start up
I've been with Omnisend for the past 5 years while everyone else was gushing over Klaviyo. We tried Klaviyo, and the email builder was so clunky and not intuitive at all, and the customer service was just decent. I have always resonated so much with Omnisend's interface and how intuitive it was, from the email builder and automation flows, managing multiple accounts, and more. I could tell they were going to be BIG one day. Even till today, their support has been incredible and personal. Couldn't recommend them more as a powerful email / sms / push notification platform.
Thank you Baarath for being really fast and fixing my problem! Really satisfied about the customer service
amazing and user friendly app and most important wonderful and fast response support team. happy to work with them.
I like an app that is both effective and easy to use. Great job. This is definitely the one for me.
I love how easy it was to design my recent campaign.
This app is wonderful at targeting customers and creating promotions. It was super easy to use and very helpful.
Great app and well integrated with shopify. Automations are very good and everything around customer needs/ satisfaction. I like the automations regarding the abandoned cart, cross-sell and review! A very well made app
Omnisend is a great App for creating a beautiful email, also the team member provides amazing service, Matija from Omnisend is really impressive, I can fee he made great efforts to provide crystal answers when I was confused about some functions. Thank a lot to him!
Good customer support and very good tool for the retention rate of your store. Feels smooth and powerful to use.