Reviews (6,017)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, enhancing e-commerce with easy-to-design email and SMS campaigns. The user-friendly interface, combined with automation and customizable templates, is highly valued. The free plan is comprehensive, appealing to budget-conscious businesses. Customer support is frequently praised for being responsive and helpful, providing personalized assistance through multiple channels. This app is recommended for boosting customer engagement and retention.

October 19, 2023

Wow, a fantastic tool for fair prices and what a great support! Maria did an outstanding job in helping me with my problems and together we found the solution!

Jewelry District
Germany
Over 1 year using the app
September 25, 2014

Originally I had written a review stating my dislike with Soundest. Since I published that review, I was contacted by the CEO of Soundest. He listened to all of my problems, helped me fix some and even took recommendations to heart. I do like Soundest quite a lot and their staff is made up of some great people. I would definitely recommend Soundest to all Shopify users.

Poptaku
United States
About 1 year using the app
June 16, 2017

I found this email marketing app very easy to use. Just launched my first email campaign in about 20 minutes. The product picker is a nice feature. Thanks Soundest!

Peak Unlimited
United States
Over 1 year using the app
January 31, 2024

Great customer service. They walked me through what I needed in about 20mins (setting up code on the back end of shopify). Thank you!

L Royalty Clothing
United States
About 1 year using the app
Edited November 17, 2017

I'm a professional B2B tech marketer who uses apps like Marketo, Eloqua and Hubspot for a living. I am using Omnisend for my wife's bakery business to deliver email campaigns and set up special offers and forms and I'm blown away by it's smooth functionality and easy integration

Sweet Alfas
United States
Over 1 year using the app
July 21, 2018

the great simple product, we like it simple so it is our go-to app.

Used Harley Davidson Parts
United States
Over 1 year using the app
October 18, 2016

We use Soundest at www.raincityfans.com and love it, very easy and intuitive. Will start using it for www.toolanddyedesigns.com and www.elitesurvivor.com

Raincityfans
United States
Over 1 year using the app
August 21, 2020

I AM SO NEW AT THIS AND I DON'T HAVE TIME FOR MARKETING. OMNISEND HELP ME BIG TIME. I FEEL LIKE A PRO. THE MORE I USE IT THE MORE EXPERT I AM BECOMING.

Jijivisha Shop
United States
Over 1 year using the app
April 12, 2022

Absolutely love Omnisend. First and foremost, their integration with Shopify is seamless, which was the reason we started using them to begin with. Their world class customer service and fast response times are truly impressive; anytime questions arise, an Omnisend team member responds within minutes to lend and hand. The email editor is stellar and always being improved upon. I can't say enough about this company. Phenomenal integration, excellent functionality and incredible customer service are the reasons we use Omnisend for all our email marketing campaigns!

Cyclops Print Works
United States
Over 1 year using the app
September 14, 2019

Powerful app, easy to use. Really made setting up my first email campaign a breeze, Would definitly recommend.

MarianneAcuna
United States
Over 1 year using the app