Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly email and SMS campaigns, automation, customizable templates, and A/B testing features. Many have seen improved customer engagement and repeat business. The 24/7 chat support is often praised for its efficiency. However, some merchants criticize the pricing and report technical issues with automations, forms, and domain verification. Despite these issues, many recommend the app for its robust features and positive business impact.

May 6, 2020

I started the free trial and I met a team of very supportive people who strives to do the best for its potential customers. I am really happy with the app and I am really looking forward to implement more of the available features.

www.suplimenteyamamoto.ro
Romania
About 1 year using the app
Edited November 4, 2018

Excellent. I really like how it does. It 's simplicity to use and very good connection to Shopify.

Love & Couple
Thailand
About 1 year using the app
June 25, 2017

This is a great product. It's easy to use. Also they have great customer service !

My Well Being
Indonesia
About 1 year using the app
February 4, 2023

Omnisend is a top app with a very user-friendly platform and Yuliia provided excellent customer support!

DXPEMNDS
Australia
About 1 year using the app
June 3, 2019

I have tested a lot of email platforms in the last several months, and Omnisend is really a step above the rest. From the ease of set up, integration with Shopify, and building automations and campaigns, this has been just what I was looking for in a system.

Koala Clip
United States
About 1 year using the app
September 15, 2018

I've tried 3 other e-mail apps on here and this by far is the easiest. Shows that the most popular apps aren't always the best.

Will.Squared Jewelers
United States
About 1 year using the app
June 14, 2018

Great application. Great tutorials

Vigil Eye
United States
About 1 year using the app
June 27, 2018

Seamless, simple process with very nice templates. It was the perfect kickoff for our store!

Lucy And Lace Boutique
United States
About 1 year using the app
April 22, 2014

Our new Shopify website desperately needed a good Newsletter, when we looked at other third party products it was just a lot of work and hassle just to get a newsletter out. Soundest is a simple, clean and free solution. It is easy to install, simple enough to understand / use and most importantly it's integration with the store makes it a great product. Products move fast in FAST fashion so the whole drag and drop thing allows us to develop fast and mail fast!

LILY + MINX
Australia
About 1 year using the app
July 7, 2014

Ridiculously easy to use. Great app. Had my first email sent out almost right away and it looked awesome.

Huely Socks
Canada
About 1 year using the app