Reviews (6,017)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, enhancing e-commerce with easy-to-design email and SMS campaigns. The user-friendly interface, combined with automation and customizable templates, is highly valued. The free plan is comprehensive, appealing to budget-conscious businesses. Customer support is frequently praised for being responsive and helpful, providing personalized assistance through multiple channels. This app is recommended for boosting customer engagement and retention.

January 21, 2023

Loving it so far, thank you Stefan for all of your help getting set up!

Chloe Noel & Co.
United States
About 1 year using the app
November 26, 2019

Used this app to create my black friday marketing email, was really easy to build and get the look i wanted. Cant wait to send more emails using this!

Uppercrufts
United States
About 1 year using the app
October 4, 2020

Fairly easy to use for a non technical person like me. Customer support is fast, friendly and knowledgeable. Always pleased with the help I receive.

Caire Jewelers LLC
United States
About 1 year using the app
Edited November 28, 2024

very satisfied by Mariia's help who solved all my problems

lairial
France
About 1 year using the app
Omnisend replied December 2, 2024

Thanks for the great review! 😊 Mariia will be thrilled to hear she’s officially the problem-solving champion! 🏆 We’re so glad everything’s sorted out—feel free to reach out if anything else pops up!

September 19, 2022

So far it has been very easy to use and the Customer Service has been super helpful whenever I have a question they are quick to respond and are full of resources to resolve my issues.

The Leaf and Cauldron
United States
About 1 year using the app
August 14, 2019

It was a bit confusing to use at first but after a little time of playing with it you do get the hang of it.

VBRAVE Cosmetics
United States
About 1 year using the app
Edited May 9, 2020

I used this app for the first time today to create a new item release email for my new boutique. it was very simple to pull items from my webpage with out having to dowload and upload several images. Put together my first professional looking email, tested, and sent in all under 30 mins

The Sherley Shop
United States
About 1 year using the app
Edited April 14, 2017

One of the top 5 shopify apps , great features , price and customer support. A must have app for an ecommerce store owner

Styor
Australia
About 1 year using the app
November 1, 2016

Very easy to use and great support. I am not exactly tech savvy but I was able to easily import my emails and have an email sent in minutes. The campaign email templates are nice and professional looking.

Zobitea
United States
About 1 year using the app
January 16, 2023

I'm really liking the app and I find it easy to use with nice templates and a lot of possibilities to customize. I've been using different newsletter platforms for years and I'm super happy that I've found Omnisend.

I had a technical problem and Olesia helped me out through the chat in minutes! Can't recommend enough!

Studio Costura
Spain
About 1 year using the app