Reviews (5,955)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust free plan, ideal for new businesses looking to increase engagement and revenue through features like email automation and customizable templates. It's user-friendly, suitable for both beginners and experienced merchants, and integrates smoothly with Shopify. Effective email list management and integration with review apps are particularly valued. Customer support is quick and helpful, with staff members like Baarath, Kayque, and Dilara receiving praise for their exceptional service.

Edited February 24, 2023

I really love using Omnisend, it's very easy to understand and has many great included benefits for free. The support is great, and both Luiz and Deniz were SO quick to help, positive, and thorough. <3 I really appreciate the help from their team.

LIFE and DOG
United States
About 1 year using the app
Edited December 14, 2019

I use the OmniSend app for my online store to emails customers, customer sign up box, pop up and will soon create a Landing Page. This app has many options to explore and help with sales and staying connected to your customers.

Tee's Addiction
United States
About 1 year using the app
Edited January 18, 2023

We made the change to Omnisend from Klaviyo when Klaviyo jacked up their pricing last year. Omnisend's feature set is not quite as robust but they do keep updating it and the chat support is much better and quicker than Klaviyo at half the price. Today, Salma and Adres helped me but every rep has been great. We're happy with the switch.

HomeSeer
United States
About 1 year using the app
March 4, 2017

This email app was great! It is very easy to use then the mail chimp! works really great.

Masterpiece Men
United States
About 1 year using the app
October 6, 2023

Easy to use app and perfect for email Marketing. Their helpdesk / chat is super efficient and friendly...if you are lucky enough to catch Maria (who helped me), then rest assured that she will do everything and beyond to help you.

momo-cotton
Portugal
About 1 year using the app
April 18, 2018

Great app!! Really easy to use. SUPER happy with it =)

Teal Forever Boutique
United States
About 1 year using the app
June 26, 2015

Such mega value I think for a fluid app. I was paying separately for a coupon popup, remarketing cart emails, a larger email campaign etc. Now I pay 16 dollars a month and get even more! My favourite thing is the newsletter builder. So simple to showcase all our new products / discounted products with just a few clicks. Takes me 30 minutes rather than 3 hours to build a newsletter now.

Twinkletease
United Kingdom
About 1 year using the app
May 29, 2016

Great features and user friendly!

Favorshop 2
South Africa
About 1 year using the app
June 27, 2016

Love this app

Easy and simple to use...

Set it and forget it!!!

Thx Guys

Curd

Puretongkatali
Canada
About 1 year using the app
May 18, 2017

Great app to promote your business.

Ourtownfitness
United States
About 1 year using the app