Omnisend Email Marketing & SMS , 5,680 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants find this app user-friendly, offering a range of features such as email and SMS campaigns, automation, and customizable forms. It integrates well with Shopify, enabling direct management of email marketing from the store. Merchants value the A/B testing, automation, and segmentation capabilities. The customer support is praised for its responsiveness and problem-solving skills. The reporting and analytics features are appreciated for their role in understanding customer behavior and enhancing marketing strategies. The app is seen as affordable and good value for its features.
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Nikola was great today helping me with a small issue I had, all fixed really quickly! Oh and ignore the return times on Chat - I was helped within 5 mins this morning not the wait quoted at all :)
Great app! very easy to use and has great layouts
Very pleased with the app, amazing service, the best we have ever received from any app\software.
Will and Kotryna are the best.
Much more recommended than Klavyio both level of service and "value for money".
Great app. Great service. Team responds around the clock and extremely helpful in addressing functionality questions, technical issues, etc.
I am a beginner with the application, and for the moment I am delighted. Moreover, the service is reactive and attentive.
Great And Cutting Edge Product Picker Which helps you create easy newsletters and campaigns.
SO EASY to use! Ingetrated my mailchimp contacts at the click of the button and the process for setting up an email campaign could not have been easier!
EDIT: Omnisend fixed the tax issue with new email builder. Support is great and now everything works well for us. Omnisend's order confirmation customizable fields don't include product tax and this is a major problem with otherwise great app. According to Finnish law (probably in Sweden and Norway too) customer needs to be given following information about their purchase's price: price (without VAT) + VAT = total price. Omnisend can only present price (incl. VAT) and total price, but no VAT. They have offered a 'workaround' to write a message to the order confirmartions "Prices include VAT." This does not change the fact that the amount of tax is still missing. Because of this issue we get weekly phone calls and emails from customers and their accountants complaining about the receipt. Only thing we can do is to send them a manual receipt from Shopify. It is embarrasing and takes a lot of time. We have been able to create some great automations with Omnisend, but this is making us lose our minds and so far Omnisend has not been willing to implement the feature after multiple requests. Shopify provides this price tax information, so it would be easy for them to add.
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Have a fantastic day!
I just want to give a 5-star shout-out to Veronica on the support desk for excellent support by helping me integrate my Proof Factor app with Omnisend
Anyone looking for excellent auto mailing solutions, you should really give them a shot
Martin Horring
great, easy to use and set up .. also quite competitively priced which makes it an easy one to choose