Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly email and SMS campaigns, automation, customizable templates, and A/B testing features. Many have seen improved customer engagement and repeat business. The 24/7 chat support is often praised for its efficiency. However, some merchants criticize the pricing and report technical issues with automations, forms, and domain verification. Despite these issues, many recommend the app for its robust features and positive business impact.

March 26, 2023

used a lot of these types of email marketing platforms. This is one of the best, easy to navigate, design, report and automation. Highly recommended

Nina Wynn
United States
8 months using the app
January 31, 2022

Love Omnisend, it's made it very easy to build beautiful email and follow up with my customers and generate repeat revenue with a high ROI. Kamilla from their support staff was very helpful in helping me analyze and improve my processes

[Hueman] Brand
United States
8 months using the app
Edited July 31, 2023

I can't tell you HOW MUCH BETTER this team is than other marketing companies! The customer service is SO GREAT- I've had Luiz, Stefan, Diego, Andres, and Karine provide excellent customer service in helping get my business started. Can't recommend this team enough!

Chtapodi Collective
United States
8 months using the app
December 14, 2020

A very perfect application, which brings me benefits, a powerful application, it is the best application of all tools

XXPLOVE
China
8 months using the app
July 21, 2016

Works great! Most of the subscribers open the mail. High success rate!

Afterdarknovelty
United States
8 months using the app
July 22, 2017

Great app!!!! $5,000 sales in two months. Thank you,

Strictly Mosaic Store
United States
8 months using the app
July 2, 2022

Kristina offered me great support from day one of using this app I think I have tried all of the apps that do this kind of job and this seems to be the most intuitive and configurable out there. Top marks (so far!)

Cyprinus Carp Fishing Technology
United Kingdom
8 months using the app
June 19, 2017

The best app I'm using by far. Sooooo much easier than mail chimp. I will save so much time with this. Absolutely love it!

Taylors Pretty Bespoke Gifts
United Kingdom
8 months using the app
February 25, 2016

For the first time I am using the premium plan of the Soundest App on my new shopify store. I been using the free version for a while now, so I can give an honest review regarding the Free and the premium version of Soundest.
For me this is just the best mailing app I tried so far, I tried Chimpmail, and I hated it, too complicated and damn expensive. Soundest give you a Free version packed with very good features and so easy to use.
Now on the paid version, you have some extra features that are really really useful, I regret I havent subscribed before. Also, their premium price varies depending on the amount of subscribers you are having, which I found so fair!
Keep it up guys, I love this app and I hope you keep coming with some good features again.

Kandycehair
United Kingdom
8 months using the app
April 29, 2019

Omnisend has been great for our business. Way better than Mailchimp or anything else we have found. - Thecanadiandroneinstitute.com

Thecanadiandroneinstitute
Canada
8 months using the app