Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly email and SMS campaigns, automation, customizable templates, and A/B testing features. Many have seen improved customer engagement and repeat business. The 24/7 chat support is often praised for its efficiency. However, some merchants criticize the pricing and report technical issues with automations, forms, and domain verification. Despite these issues, many recommend the app for its robust features and positive business impact.

December 12, 2022

One of the best Apps of it's kind with equally great support. Kristina was fab, as always! I have no hesitation in recommending Omnisend. Has numerous benefits over similar apps.

MobSKINZ.com
United Kingdom
8 months using the app
Omnisend replied December 15, 2022

Hello there. Thank you for your review, we appreciate it! Our support team is available 24/7 so we are here for you whenever you need us:)

April 22, 2016

Amazing app, we looked very hard and tried multiple cart recovery apps before we decided to go with Soundest. It merges the capabilities of cart recovery with email campaigns on steroids. The product picker, the scratch card email template anad the campaign booster are truly unique features that optmize the use of email campaigns.
Great reporting ability coupled with mailchimp integration, it propels the sales.

We have only scratched the surface with what it can really do as you can also setup customer reengagement to customers who have not been active on your store for over 30-45-60 days as well as birthday emails which is a great way to tell your customers that you care.

Dermacol Ca
Canada
8 months using the app
December 12, 2022

Luiz was very helpful and patient and professional she was on the line with me for an hour until the issue was resolved
Thank you

nova vybe
United States
8 months using the app
March 27, 2015

One of the best and unique apps that has truly helped our email marketing.
Great customer service ;)

Antoni Manuel
United Kingdom
8 months using the app
June 25, 2018

I was able to send out my first campaign in under 20 minutes! It is very user friendly. Great app!

Simple Rituals Skincare Co
Canada
8 months using the app
May 12, 2017

Very Easy To Use, Mush Better Than mail chimp!

Deplorable Me Store
United States
8 months using the app
January 10, 2017

very usefull application! it's worth every money

Ro Delfinshopping Eu
Romania
8 months using the app
Edited August 4, 2019

Great. But expensive for initial starting business. Better to offer customize plan or email per $. Thanks

bamagate.com
Sri Lanka
8 months using the app
June 4, 2018

Excellent app. Does what it's supposed to do.

Miracle May
Canada
8 months using the app
February 11, 2019

great integration
Provide some detail about what you did or did not enjoy about using this app. Your comments can help other merchants decide whether to use this app.

hello.organic.us
United States
8 months using the app