Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly email and SMS campaigns, automation, customizable templates, and A/B testing features. Many have seen improved customer engagement and repeat business. The 24/7 chat support is often praised for its efficiency. However, some merchants criticize the pricing and report technical issues with automations, forms, and domain verification. Despite these issues, many recommend the app for its robust features and positive business impact.

August 15, 2018

Easy to navigate and it includes some essential features for emailing campaigns. Its a yes from me

Cogignition
United Kingdom
8 months using the app
July 11, 2017

We just launched our first campaign. Using Soundest has been a great experience after a somewhat long learning curve due to the extensive features available to choose from we created what we hope will be the first of many successful campaigns in Soundest. The Soundest support team was helpful through our learning curve and answered all our inane questions with a straight face! The Shopify integration is superb.

I recommend Soundest highly and as they keep adding new features it appears to me to be the best value in email marketing software available today.

Winemakers Guild
United States
8 months using the app
July 6, 2018

The email marketing service is a huge help for business growth and keeping good customers in the loop

Cams Good Reads
United States
8 months using the app
January 1, 2019

I was able to use their templates to get the exact look I wanted for my email campaign. It was very easy to change the layout and send it to all my subscribers.

fishingsuppliez
United States
8 months using the app
April 29, 2019

I just downloaded this app and it couldn't be easier to use right out of the box. Campaigns were extremely user friendly to create, and the automation's were all but finished when using the templates.
Super easy to use and well done templates.

LIVone Nutrition
United States
8 months using the app
May 17, 2022

This application is more professional in email marketing, with more automated processes, and is recommended

Lab Work Auto
United States
8 months using the app
July 11, 2018

Wasnt hard to get going at all.

Morningtonvapes
Australia
8 months using the app
January 17, 2023

Customer support was very helpful and went out of their way to present everything to us in a neat and concise manner.
Thanks Sanya.

skike
Germany
8 months using the app
September 10, 2022

Had a slight glitch and Bassma was able to address it immediately. And she offered, and DID, follow up with me today to ensure everything worked.
Now if I could just get some sales conversions... :-)

Bosom Boutique
United States
8 months using the app
Edited February 19, 2019

Exactly what i was looking for.

Gotcho Back
United States
8 months using the app