Reviews (6,016)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its seamless Shopify integration, enhancing e-commerce with easy-to-design email and SMS campaigns. The user-friendly interface, combined with automation and customizable templates, is highly valued. The free plan is comprehensive, appealing to budget-conscious businesses. Customer support is frequently praised for being responsive and helpful, providing personalized assistance through multiple channels. This app is recommended for boosting customer engagement and retention.
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Email marketing solutions have come a long way. Found using the Omnisend app and its Shopify integration as intuitive as can be. Setting up a campaign is as easy as setting up an ecard. Only area for improvement I would love to see, is version history for the template I’m customizing and an easier way to revert to previous state and/or insert standard blocks - Drag and drop from block library didn't work on iOS Chrome and iOS Safari doesn’t allow adding products from the store UI via the product wizard. But those are easy quirks to work around. Awesome app.
Great app and the customer service is amazing. They are quick to respond and answer any questions you have. Should out to Salma for all the help.
The app is easy to use and has great customer service.
I am still on the free plan for the moment, so there is no live chat, but they do respond pretty quickly via email, and Melanie has been very helpful.
Update: I used it for a while now on the Standard plan, and it's pretty good, and customer service with the live chat is great!
Thank you!
Just starting out with the app but the customer service help has been awesome. They answered my questions quickly and with images which helped clear any confusion I had about the setup. 10/10 would recommend!
just started and finding my way around. But looks good. Will come back go edit further later when I have used all options.
We are new to Omnisend. So far so good! there are certain things that could be improved/easier. But, we are a new small business and navigating takes practice and time. Customer service is prompt to help. Shout out to Karine as she was a great help.
cool app ahahaProvide some detail about what you did or did not enjoy about using this app. Your comments can help other merchants decide whether to use this app.
Review body
cool app ahaha
Provide some detail about what you did or did not enjoy about using this app. Your comments can help other merchants decide whether to use this app.
Review body
cool app ahaha
Provide some detail about what you did or did not enjoy about using this app. Your comments can help other merchants decide whether to use this app.
Review body
cool app ahaha
Ok me gusta la app..................................................................................
I made my first email through omnisend and it came out really beautiful. They have great features and your emails are fully customizable.
This app is amazing! Of all the email marketing apps I have used this one is the best. Very user friendly and has great features to make your emails look professional.