Reviews (6,017)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, enhancing e-commerce with easy-to-design email and SMS campaigns. The user-friendly interface, combined with automation and customizable templates, is highly valued. The free plan is comprehensive, appealing to budget-conscious businesses. Customer support is frequently praised for being responsive and helpful, providing personalized assistance through multiple channels. This app is recommended for boosting customer engagement and retention.

November 7, 2016

Easy to use for email marketing! Love it!

The Glitz Shop
Singapore
9 months using the app
January 10, 2023

As of now, I am very happy with this app and the customer service, which is very helpful! My concerns were quickly addressed by Salma, and she helped me sort out things with ease.

Beauty Content Co.
United States
9 months using the app
February 2, 2023

Veery very good all i like this app and the support is greatt and very fast. I like everytingg. Thank you.

BioUnique
Romania
9 months using the app
August 24, 2023

Sanya was so helpful with helping me get this set up in my shopify!!
She was very patient and just amazing!!!

Cathy's Custom Emporium
United States
9 months using the app
October 2, 2016

Just sent our first email! Very easy user interface with a drag and drop function. I was able to create a professional looking email quickly.

Urban Granola
Australia
9 months using the app
April 15, 2024

Thank you for your help today Luiz on helping with my landing page! Really appreciate it!

Neicey's Jewels
United Kingdom
3 months using the app
Omnisend replied April 18, 2024

Hi there,

Thank you for your feedback! We're delighted to hear that Luiz was able to assist you with your landing page. Providing excellent support is always our priority. If you have any more questions or need further assistance, don't hesitate to reach out.

We're here to help!

December 13, 2023

Had a wonderful experience with Maria. She helped me set up a Zapier automation with helpful instruction via chat. Highly recommend! They are great for emails and support is terrific!

Journey 180
United States
9 months using the app
November 30, 2016

just started using Soundest but it's so simple and amazing! I've used a million email tools, love this and it's integration into Shopify.

Austinite Threads
United States
9 months using the app
February 9, 2020

great app. Very user friendly and easy to navigate, creating content is never been this easy. More power to the developers!

Siesta Hammocks
Australia
9 months using the app
January 10, 2021

Just finished creating my first couple email automations and I LOVE this app so far! Super easy to use and figure out just by looking at the interface!

GoFit
United States
9 months using the app