Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly email and SMS campaigns, automation, customizable templates, and A/B testing features. Many have seen improved customer engagement and repeat business. The 24/7 chat support is often praised for its efficiency. However, some merchants criticize the pricing and report technical issues with automations, forms, and domain verification. Despite these issues, many recommend the app for its robust features and positive business impact.

March 11, 2017

LOVE IT! PERFECT FOR RETARGETING!!

The Perfect Impressions
United States
5 months using the app
January 10, 2018

Absolutely love this app and the features!

Stylish Tomorrow
United States
5 months using the app
July 28, 2022

Very helpful and appreciated the quick response to questions. Got the answer to my question, as well as an addition video link to help going forward.

The Tea Box
New Zealand
5 months using the app
May 4, 2022

Great app for Email Marketing, I like its UI design, clean and beatiful, the support team is very helpful and amazing, very quick feedback

USINE PRO
China
5 months using the app
January 13, 2023

I am very bad at tech anything but the Omnisend support team really helped us out. Luiz was able to answer all my questions and got my issues sorted out in less than 20 min. Very happy with the detailed answers he provided including screen shots since I did not know what the hey I was doing!

SoulFULL Eats
United States
5 months using the app
Edited April 13, 2023

I read all the reviews before making an app decision, but rarely take the time to write reviews. This app is hands down the best email marketing program I've used in 15 years. Great results, analytics, tracking, tagging. You won't be disappointed. Easy product integration, User friendly.

Main Street Roasters
United States
5 months using the app
March 19, 2016

This is an awesome app which everyone should use it for marketing. Simply superb!

Regards,
www.sarazfashion.in

Sarazfashion
India
5 months using the app
April 16, 2020

ease of use and great support from the team. I am just starting out so these 2 factors are a must. they response was quick enough and the templates are so easy to edit.

simpLEXIEtee
Philippines
5 months using the app
Edited December 2, 2018

The email campaign process is so easy to use and the emails look so professional. Highly recommend this app for all of your email needs!

Hummingbird Kitchen Gadgets
United States
5 months using the app
December 24, 2018

Very easy to use! I like to choose the menu myself and create the newsletter like I would like. Only I don't understand, how to select the email adresses and put new one

unnected
Switzerland
5 months using the app