Omnisend Email Marketing & SMS , 5,693 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly email and SMS campaigns, automation, customizable templates, and A/B testing features. Many have seen improved customer engagement and repeat business. The 24/7 chat support is often praised for its efficiency. However, some merchants criticize the pricing and report technical issues with automations, forms, and domain verification. Despite these issues, many recommend the app for its robust features and positive business impact.
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Excellent customer service. Omnisend support usually responds within a timely fashion with accurate knowledge to solve an issue.
Omnisend's customer service is top notch. They are fast, friendly and there for you.
Many companies can take an example from Omnisend.
It's a nice, clear email system. Very convenient to use.
Thanks to Andres, we had a very quick answer to all our questions.
Definitely one of the easier platforms for email marketing.
Worth 10$ a month
I really liked how easy it was to put together a newsletter. A very intimidating and overwhelming project for a small business owner, the process with Omnisend was extremely simple and easy to understand. In the end I got a very professional looking newsletter and it didn't take any coding skills or otherwise extensive computer skills to build!
After 1 day of a bug, customer service help me a lot to fix my problem sending emails.
They stay with me in all the process, and now its going perfect.
Thanks
First time user. I found that the campaigns are easy to setup, the designer is easy to use. Contacts are preloaded from Shopify, selecting an audience is nearly seamless. Excited to dig into the automation features
awesome people and awesome beautiful app. Love this and they are using google mail servers so it is even more awesome.
Just changed from Mailchimp to Omnisend and needed help integrating properly. Support was very friendly and super quick and forms were up and running right away. Thank you :)
I'm currently using this app to send out a variety of emails to different groups of customers. I love the quick response from the customer service team. Polina was such a huge help when I experience a few hiccups.
I got a problem but the support was great and helped me out very fast, so i give 5 stars, the tool itself is very nice, i dont know something better.