Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly email and SMS campaigns, automation, customizable templates, and A/B testing features. Many have seen improved customer engagement and repeat business. The 24/7 chat support is often praised for its efficiency. However, some merchants criticize the pricing and report technical issues with automations, forms, and domain verification. Despite these issues, many recommend the app for its robust features and positive business impact.

November 30, 2016

We've been using the free version for a couple of months and it works well.

Cachette 2
France
4 months using the app
July 22, 2014

Great looking app, awesome way to email clients

playtest4
Israel
4 months using the app
June 8, 2022

This app is very easy to use, it is very helpful to the sales growth of my store, and the customer service attitude is also very good

Wholee Germany
Canada
4 months using the app
October 15, 2018

My Beauty Cartel
I was looking for an easy app for my marketing campaigns and I am very happy with Omnisend, it's simple, anyone can follow the instructions and so far so good. Thank you.

My Beauty Cartel
United States
4 months using the app
February 14, 2018

Omnisend is the best in the ecommerce world right now easy and flexible to use.

Datafitshoes
Canada
4 months using the app
Edited July 26, 2018

great design, easy to use and overall great experience

Walter Wallet
Slovakia
4 months using the app
June 12, 2019

I dont usually leave reviews but this has to be by far the best email marketing app! As a beginner im not great at navigating through email apps, however this app is very user friendly. I used mailchimp before this, and i barely sent emails. I switched over after mailchimp stopped working. Thank you for making it easy for us beginners!

colormeglam
Canada
4 months using the app
November 23, 2020

I spent the morning in a bit of overwhelm but a quick reach out to the support team resolved all my issues. The service was friendly, efficient and handled with patience. Thank you Onmisend.

Florian Botanicals
United Kingdom
4 months using the app
Edited September 2, 2019

I recently switched from Mailchimp to Omnisend and I'm extremely impressed with how user friendly it is. I've started running email campaigns using their lovely designs. Looking forward to continuing to use Omnisend!

giftwellness
United Kingdom
4 months using the app
July 21, 2018

Wonderful service and great people to workwith. Highly recommend

Studio Two Nz
New Zealand
4 months using the app