Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly email and SMS campaigns, automation, customizable templates, and A/B testing features. Many have seen improved customer engagement and repeat business. The 24/7 chat support is often praised for its efficiency. However, some merchants criticize the pricing and report technical issues with automations, forms, and domain verification. Despite these issues, many recommend the app for its robust features and positive business impact.

Edited May 25, 2020

MUITO BOM!! CUMPRIU COM TUDO QUE INFORMAVA! VALE MUITO A PENA! INDICO A TODOS! VAI PRA CIMA QUE É SUCESSO! baixe agora!!

America Compras
Brazil
4 months using the app
May 7, 2018

love it and so easy to use! Glad i found it while trying to improve my online shop

Vanys Shop Of Treasures
Canada
4 months using the app
December 21, 2018

Does everything you need and more, fantastic customer support ! Will continue using this app! Better than mailchimp.

Fit Grounds
Bulgaria
4 months using the app
Edited September 29, 2020

Application is straight forward. Fairly easy to set up. Had a minor problem but customer support fixed things up. Quick, friendly response is what I need and what I got. I think I will extend my trial.

GrowGreatPlants.com
Canada
4 months using the app
April 22, 2019

I had a little bit of difficulty receiving the verification email, but Nina helped me with the tech support I needed. She was very helpful and extremely quick with her email responses. Email campaigns are a breeze with OmniSend. Thank you!

Dandelily Boutique
United States
4 months using the app
April 20, 2018

Awesomw work guys love this app!

Zimmermans Camera Accessories
Ireland
4 months using the app
December 29, 2022

Great customer service. The chat feature in the app is really helpful. Their team response really fast when you have questions. I asked a question about billing and Luiz not only answered my question he also included a screen recording showing me how to make changes.

LifeToGo
United States
4 months using the app
Omnisend replied January 9, 2023

Hi there! Thank you for leaving a review, we really appreciate your feedback!

December 20, 2018

Great App, easy to get you hands on.

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Hilife Vitamins
United States
4 months using the app
July 16, 2018

I am using the free trial of Omnisend right now and I'm loving all the features. I will definitely upgrade to the paid plan. Support for Omnisend is great too. They respond in a timely manner every time. I would like to say thank you for the awesome features.

Mundyshops
United States
4 months using the app
October 24, 2019

app is very easy to use. very happy with the performance and easy set up. no experience needed. www.desiroyale.com

Desi Royale
Canada
4 months using the app