Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly email and SMS campaigns, automation, customizable templates, and A/B testing features. Many have seen improved customer engagement and repeat business. The 24/7 chat support is often praised for its efficiency. However, some merchants criticize the pricing and report technical issues with automations, forms, and domain verification. Despite these issues, many recommend the app for its robust features and positive business impact.

Edited December 19, 2018

I used Omnisend for the first time today and was amazed on how easy it was to connect with the thousands of my store followers. I encourage you to use it and also to check out our digital movie site at: www.daviesmovies.com

It was easy to make a great looking newsletter with the template provided. I was also able to easily manage my subscriber list and sort recipients.

Use this if you want to connect quickly with customers.

Davies Movies
United States
4 months using the app
October 12, 2018

Omnisend was a pleasure to work with from A - Z. Easy to use and looks professional. Can't wait to do my newsletter #2

Simmer Style Wa
Australia
4 months using the app
October 29, 2021

Omnisend is a very efficient and user-friendly app. I would recommend it to any store manager who wants to scale up their Business.

mon-toutou.be
Belgium
4 months using the app
Edited April 3, 2023

Goood app , amazing support.Goood app , amazing support.Goood app , amazing support.Goood app , amazing support.

Swedax
Germany
4 months using the app
October 30, 2014

Just installed this app. Works great so far.

Luxury Erotica
United States
4 months using the app
October 30, 2022

A user-friendly marketing tool and their academy is also very great and informative. Shout out to Deniz for being a great support! :D

Bright Home Decor
United States
4 months using the app
January 22, 2020

The Omnisend support team was incredibly responsive and helpful. I was coming from Klaviyo and Mailchimp, which are both good services and I have no complaints. Klaviyo offered services beyond my need and was appropriately priced beyond my need for sending out a newsletter to subscribers a few times per year. Mailchimp was great as well, just no longer compatible with Shopify. The Omnisend setup took longer than expected because they have a slightly different approach than Klaviyo and Mailchimp, so be sure to plan for 24-48 hours for setup to be complete. All and all, Omnisend has provided excellent support and service, and appears to be the best option for my more basic requirements, plus it has the potential to offer additional services if they are needed in the future.

SVALT
United States
4 months using the app
October 27, 2020

I love the simplicity of using this app and way better than the ones i have previously used on my store. It literally does all the work for you and easy to understand. I would recommend this app to all merchants

Mint & Honey Store
United Kingdom
4 months using the app
Edited April 18, 2019

I have some issues in the setup, Omnisend responsed very quickly and fixed them well. Also their format is fantastic, and also easy to use.

Infinity Earth
China
4 months using the app
January 6, 2020

App worked great. Got my first newsletter out today using it. The blocks are really help. Gives some direction to my newsletter without needing to use codes.

Classy Seconds Store
United States
4 months using the app