Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly email and SMS campaigns, automation, customizable templates, and A/B testing features. Many have seen improved customer engagement and repeat business. The 24/7 chat support is often praised for its efficiency. However, some merchants criticize the pricing and report technical issues with automations, forms, and domain verification. Despite these issues, many recommend the app for its robust features and positive business impact.

February 22, 2022

We recently began using Omnisend as an email marketing platform and have been impressed with it to date. The campaign and automation functionality is easy to use and get your email campaigns rolling. The templates are attractive and user friendly to amend. When needed, the support team is quick to respond to issues and even general inquiries into possible future functionality updates. The analytics dashboard gives you a nice view into the impact your omnisend activities have made and you can adjust the time period to a variety of views. We look forward to building on our existing email set ups and future product updates.

ZippyJamz
Canada
4 months using the app
February 11, 2018

Incredibly well built, and super helpful to our new venture!

Coast Campus
United States
4 months using the app
Edited March 27, 2019

Templates are very nice and the user interface is similar to mailchimp, only better in my opinion. I am happy with my first newsletter.

COMPANY KIND
United States
4 months using the app
Edited November 24, 2018

Great app, Easy to use and helped to engage customers. The version i used worked best for my company needs and customers.

Forty Three
United States
4 months using the app
April 20, 2023

Very helpful, LUIZ quickly helped me with my problem and guided me on what steps to take. thank you, very user friendly!

Monkey Bandit kids
Canada
4 months using the app
May 13, 2020

Real good customer service! Understanding and helps u understand too. Had a problem but was helped pretty quickly

ozomeme
Canada
4 months using the app
June 8, 2017

Soundest has solved so many of the problems that we had with setting up Email Marketing for our Shopify store. Many of the other apps that we have tried before were often too complicated (Features Not focused on ecommerce!) and needed too many additional steps to get started.
Soundest worked right out of the box! They also have amazing customer service! Fast Response times (Less than 10 mins on average).
A defining moment in our ecommerce careers!!!

Thanks Again,

and1forall.com

And 1 For All
United States
4 months using the app
January 14, 2023

Tuve un problema con una campaña de márquetin y me atendió Deniz muy amable y sabe lo que hace, trabaja muy bien.

BEMBALOP
Spain
4 months using the app
June 25, 2016

Really impressed so far. After a few hours I have been able to design really cool newsletters and found there was enough choice to really personalize it.

I don't have anything negative to say and I am looking forward to working with Soundest.

Lovefurnitureuk
United Kingdom
4 months using the app
Edited January 28, 2019

ClubVest.com has been in business since 1992, this app was easy to set up, easy to use, verified email is a great way to update customers & this tool makes it easy even for beginners.

Club Vest Biker Motorcycle Apparel & Accessories
United States
4 months using the app