Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly email and SMS campaigns, automation, customizable templates, and A/B testing features. Many have seen improved customer engagement and repeat business. The 24/7 chat support is often praised for its efficiency. However, some merchants criticize the pricing and report technical issues with automations, forms, and domain verification. Despite these issues, many recommend the app for its robust features and positive business impact.

July 19, 2018

Great experience so far!!! Recommended!!!

For Glitz And Giggles
United States
4 months using the app
July 26, 2022

Fast support they are very helpful and the app overall seems very nice, can highly recommend for those who are looking for a good email app!

Nova Pets
Germany
4 months using the app
February 10, 2022

Always a great support from Daryna and other team members. Great integration with Shopify, convenient segmentation. Automations and campaigns work exactly as promised. Would like more flexibility in embedding signup forms - that's in my opinion biggest disadvantage. Hope Omnisend will add this functionality as they have added many new features since we using them for 2 years.
Otherwise nice app satisfying all major needs you expect from email software.

High Performance Triggers
United States
4 months using the app
January 31, 2020

the support experiene was great, fast and amazing! good job guys, really is the best app that I used it.

SumSano
Brazil
4 months using the app
June 17, 2020

Super goeie app met heel snelle help desk. Werkt heel gemakkelijk en heeft een mooie lay out .

www.bykim.be
Belgium
4 months using the app
May 6, 2018

Great App. for Marketing. Shophfiers should use such apps. Thanks Omnisend team for developing such app

Ventura Shoppers
Australia
4 months using the app
Edited July 1, 2022

I really like this app, lots of templates to choose from & great automations. If you need customer support they are really helpful and knowledgeable. I like the live chat as you can get your questions answered immediately. Thank you Olesia for your help today :)

Starburst Interiors Limited
United Kingdom
4 months using the app
February 4, 2016

Installed it yesterday. There are a few missing features which supposed to be released soon, like signup forms according to traffic sources, or according to user's device etc.,
I did check a few other (very similar) apps before I installed this one, and overall this app is GREAT!
Very easy, intuitive. you can create beautiful designs..
And above all - their support is awesome.
Highly recommended!

Sensibo
Israel
4 months using the app
July 2, 2018

Great app. We like it enough and wish to have more apps like omnisend

Basmalls
Nigeria
4 months using the app
December 19, 2018

Very clean and easy to navigate dashboard. The app overall is very easy to use and works like a charm.

SQUATATA
Sweden
4 months using the app