Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app user-friendly, offering a range of features such as email and SMS campaigns, automation, and customizable forms. It integrates well with Shopify, enabling direct management of email marketing from the store. Merchants value the A/B testing, automation, and segmentation capabilities. The customer support is praised for its responsiveness and problem-solving skills. The reporting and analytics features are appreciated for their role in understanding customer behavior and enhancing marketing strategies. The app is seen as affordable and good value for its features.

January 14, 2016

This app is a must have for those in e-commerce. E-mail marketing has never been easier. Flexible templates, customizable campaigns, and an excellent support team to top it off. I highly recommend it!

Stash Riot
United States
4 months using the app
April 18, 2018

This app is amazing!! I've tried and tested sooo many before stumbling upon this gem. It's super easy to use and customizing automated emails is a breeze!

Tee Vision Shop
United States
4 months using the app
June 2, 2016

Great app to work with super fast responding when you have any problem.
Highly revommended

Second Handmobiles Com
Indonesia
4 months using the app
December 3, 2018

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CozyBuy
China
4 months using the app
March 9, 2018

It's so easy to set up. Highly recommend it over Mailchimp

Chipmunks Hub
Australia
4 months using the app
September 26, 2019

We moved from Mailchimp after the break-up with Shopify and it's been a pretty good transition. The support is excellent, they have a good team at Ominisend. The program is evolving also, reporting is not quite there yet but I think they will have that up before you know it. Hoping to see more great things as the partnerships grow.

Beau Ties of Vermont
United States
4 months using the app
November 14, 2018

Provide some detail about what you did or did not enjoy about using this app. Your comments can help other merchants decide whether to use this app.

RSpark
China
4 months using the app
January 27, 2022

Email marketing can be confusing with rules and automation and I had a hard time understanding the flow. However, Sarah had made a tremendous effort in making sure everything was smooth sailing and had walked us through a step by step process to make sure we had achieved the goal that we wanted. Huge shoutout to Sarah of Omnisend. Keep it up!

CalChip Connect
United States
4 months using the app
February 26, 2018

Love the app :) and hope to make just more sales now!

Basketball Palace
United States
4 months using the app
Edited February 6, 2019

It's a great app, I just sent out my first campaign to my subscribers, had fun doing it, easy to use

Inspired Love Wear
Australia
4 months using the app