Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly email and SMS campaigns, automation, customizable templates, and A/B testing features. Many have seen improved customer engagement and repeat business. The 24/7 chat support is often praised for its efficiency. However, some merchants criticize the pricing and report technical issues with automations, forms, and domain verification. Despite these issues, many recommend the app for its robust features and positive business impact.

October 31, 2018

A pricing structure that I can test drive! Everything under one hood. Made my first form and automation, it was so easy. I'm very new to this eComm world and this product is a great way to launch me! Thanks Omnisend!

jewelryshift
United States
5 months using the app
January 20, 2019

LOVE THIS APP. So easy to use, helps with email marketing, everything that you see on all the fancy sites (to attract & keep customers) this app offers it.

Thestudio128.com
United States
5 months using the app
October 13, 2015

Great app, user friendly. has done everything it has promised. would recommend it!

Beestyledkids
Australia
5 months using the app
March 2, 2021

I like how this app makes it really easy to use the automated system. I would recommend to use this app because if you are a 1st time doing email campaigns then this is the one you need to select. The reason being it takes the constant thinking out of the problem.

BombFace.co
United States
5 months using the app
Edited May 2, 2018

I'm trying this app don't know how it make an effective. Let's learning

B R Techno Coolstuff
Thailand
5 months using the app
May 27, 2017

We are a church based in Queens, New York. We stumbled upon an issue with this service that should be a BIG HEADS UP: if you are trying to upload your email list independently, they will not accept those emails. At least that we initially thought. After talking to customer service, explaining that we are a church, they went out of their to accept our subscriber list. Very friendly. Very beautiful UI. Very best email service.

Ecg Church America
United States
5 months using the app
Edited February 14, 2021

I am a paid subscriber and just realised that discount codes are not being send to some customers in Welcome email :( I wrote to the support but gave me a very long procedure to resolve. Omnisend needs to work on this to ensure ALL the customers get automated discount codes.
REVIEW UPDATE; This was not Omnisend's fault. Omnisend then got back to me and explained me the situation. The customer was subscribed before I joined Omnisend hence I faced this issue. So thanks to support team for giving proper explanation.

Kuchora
Tanzania
5 months using the app
August 28, 2020

great app gives awesome stats, and helps you track and see how your website is doing. I really recommend it.

Dough360
United States
5 months using the app
October 19, 2018

I use this app to add subscribers. Definitely user friendly and customizable by phone. Perfect for us at TodaysFan.com

Today’s Fan
United States
5 months using the app
November 2, 2021

very good apps for email marketing. that's why i used this app.it;s help to grow my business.
Thanks

Best CBD Shop - ECUA CBD
United States
5 months using the app