Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly email and SMS campaigns, automation, customizable templates, and A/B testing features. Many have seen improved customer engagement and repeat business. The 24/7 chat support is often praised for its efficiency. However, some merchants criticize the pricing and report technical issues with automations, forms, and domain verification. Despite these issues, many recommend the app for its robust features and positive business impact.

March 9, 2018

It's so easy to set up. Highly recommend it over Mailchimp

Chipmunks Hub
Australia
4 months using the app
September 26, 2019

We moved from Mailchimp after the break-up with Shopify and it's been a pretty good transition. The support is excellent, they have a good team at Ominisend. The program is evolving also, reporting is not quite there yet but I think they will have that up before you know it. Hoping to see more great things as the partnerships grow.

Beau Ties of Vermont
United States
4 months using the app
November 14, 2018

Provide some detail about what you did or did not enjoy about using this app. Your comments can help other merchants decide whether to use this app.

RSpark
China
4 months using the app
January 27, 2022

Email marketing can be confusing with rules and automation and I had a hard time understanding the flow. However, Sarah had made a tremendous effort in making sure everything was smooth sailing and had walked us through a step by step process to make sure we had achieved the goal that we wanted. Huge shoutout to Sarah of Omnisend. Keep it up!

CalChip Connect
United States
4 months using the app
February 26, 2018

Love the app :) and hope to make just more sales now!

Basketball Palace
United States
4 months using the app
Edited February 6, 2019

It's a great app, I just sent out my first campaign to my subscribers, had fun doing it, easy to use

Inspired Love Wear
Australia
4 months using the app
Edited April 29, 2018

good! Good application is what I was looking for and its excellent free features

Tistuff
United States
4 months using the app
June 8, 2018

So easy to use, very streamlined. Love it.

Starblast Co
United States
4 months using the app
July 19, 2022

great app to sendd emails and make popups, works easily mon mobile and the help is super fast. thanks

Black Sorrows
United Kingdom
4 months using the app
February 24, 2017

This application is absolutely fantastic! try it out you wont regret it..

Industrie Music
Australia
4 months using the app