Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app user-friendly, offering a range of features such as email and SMS campaigns, automation, and customizable forms. It integrates well with Shopify, enabling direct management of email marketing from the store. Merchants value the A/B testing, automation, and segmentation capabilities. The customer support is praised for its responsiveness and problem-solving skills. The reporting and analytics features are appreciated for their role in understanding customer behavior and enhancing marketing strategies. The app is seen as affordable and good value for its features.

July 28, 2020

We used other platforms like MailChimp for other projects before and moved to Omnisend because it offers more functionality. So far we experienced great customer service and it seems like a solid and spot on solution for our small to medium size businesses.

XOCA
United States
3 months using the app
May 7, 2019

Excellent and easy to use email marketing service and app. I have used Mailchimp and SendinBlue in the past and I like Omnisend better.

As a website developer I have installed Omnisend to all my clients and for my own boompositive.com store of course.

Highly recommend and I'm still on the free plan. But I'm sure their paid services work great as well. And I most likely change to paid plan in this summer! Good job!

Boom Positive
Finland
3 months using the app
Omnisend replied May 8, 2019

We are pleased to hear you are having a great experience. Thank you for trusting Omnisend and recommending us to others!
With the number of new and improved features, we are constantly releasing, you will definitely find even greater success on the paid plan.

February 17, 2018

nice app i will start work with this app

Novashe Fashion
Algeria
3 months using the app
October 16, 2017

This is a valuable app! It makes the email marketing task do-able for a novice and the customer support is EXCELLENT! They even responded to my request for help on the weekend. You can't beat that :)

The Nomadic Attic
United States
3 months using the app
April 12, 2018

Je viens de m'inscrire et je trouve cette applications super et facile à gérer.
je la recommande à tous mes amis

younes
comvasy.com

Comvazy
France
3 months using the app
October 13, 2016

One of my favorite applications. Step by Step directions,easy to use, and very professional.

Freckled Tulip
United States
3 months using the app
April 6, 2018

Excellent. I use this for all of my stores.

Sacks On 5th
United States
3 months using the app
September 5, 2022

I've had some frustrations over the last couple of years with this app, but they are constantly trying to make improvements-- some are helpful, some not so much. I really appreciate the responsive customer support. Pretty easy to use once you get the hang of it.

Mexico By Hand
United States
Almost 6 years using the app
September 24, 2019

I love this app. The Omnisend emails are just stunning visually and very easy to configure. They make sending beautiful, professional emails very easy. Great pricing too. Very fair. Exactly what I was looking for in an email marketing app.

Harper Ashton Designs
Australia
3 months using the app
February 20, 2022

I used this app to improve my sale and to engage my customers with sales and great prices. I'm loving this app.

Kiery-Fashion.com
United States
3 months using the app