Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app user-friendly, offering a range of features such as email and SMS campaigns, automation, and customizable forms. It integrates well with Shopify, enabling direct management of email marketing from the store. Merchants value the A/B testing, automation, and segmentation capabilities. The customer support is praised for its responsiveness and problem-solving skills. The reporting and analytics features are appreciated for their role in understanding customer behavior and enhancing marketing strategies. The app is seen as affordable and good value for its features.

December 9, 2019

Great app - in my first time using it I found it intuitive and easy. Recommended for everyone looking for an easy way to communicate with customers

Gifteen
New Zealand
3 months using the app
February 21, 2018

Parfait ! je commence tout juste a l'utiliser

Laraxa
France
3 months using the app
Edited January 5, 2023

I needed something that can handle both email and sms. I love it! Very easy to use and the customer service is amazing!

Heavenly Candle
United States
3 months using the app
August 19, 2022

We started using Omnisend just a few weeks ago and are really happy. Today, I contacted the customer support and the experience couldn't be better. Olesia was great! Patient, helpful, nice and gave me some superb advice. Thanks, Olesia! As I already said to you, you rock!

Give A Shit - Eco Products
United States
3 months using the app
October 30, 2022

I’m a startup doing everything myself for the most part. I spent hours reviewing other platforms and even tried a few trials. Omnisend was the easiest, and by far best customer service 24/7. I work everyday as the founder. Saturday and Sunday and omnisend was available within minutes. All The techs I work with know the software and guide me perfectly. I’m upset I paid active campaign money just to try theirs which was expensive and there are some major bugs with active campaign that should not be with how big of a company they are and their access to resources. I’m a huge fan of omnisend ❤️❤️❤️❤️❤️❤️❤️

Yonder
United States
3 months using the app
June 6, 2014

So far so good! App seems easy to download and use, and customer service is very good for a layman like me!

Creation Nation
United Kingdom
3 months using the app
April 18, 2018

The best app!!!! This app is amazing!

Solar Army Shop
Serbia
3 months using the app
March 10, 2018

Amazing app! Very easy to use and so good por my online store!

Mister Felino
Spain
3 months using the app
March 20, 2020

So easy to use this - 1st email campaign set up and sent in minutes. Love the product selection and template options for email.

theweesparrow
United Kingdom
3 months using the app
January 16, 2016

Great App! Easy to create seamless, beautiful, and professional newsletters. The reports are A1 also. MUST HAVE APP!

Chameleonfabboutique
United States
3 months using the app