Omnisend Email Marketing & SMS , 5,693 reviews

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
    5.1K
  • 5% of ratings are 4 stars
    290
  • 1% of ratings are 3 stars
    47
  • 1% of ratings are 2 stars
    39
  • 3% of ratings are 1 stars
    186
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly email and SMS campaigns, automation, customizable templates, and A/B testing features. Many have seen improved customer engagement and repeat business. The 24/7 chat support is often praised for its efficiency. However, some merchants criticize the pricing and report technical issues with automations, forms, and domain verification. Despite these issues, many recommend the app for its robust features and positive business impact.

February 5, 2023

Andres was amazing and replied so quickly as i was having a hard time navigating the site. Super helpful, and kind! Definitely recommend this app even more now with the great customer service I received!

FluffyBunConfections
United States
3 months using the app
February 4, 2021

Omnisend's video and written support is solid. Omnisend's responsiveness to questions has been excellent.

Lively Bottle
United States
3 months using the app
April 17, 2018

muy buena, la recomiendo, version español

Papposshoes Com
Colombia
3 months using the app
May 23, 2019

I really love this app. Super easy to use and good descriptions on making different campaigns. It will be fun to see how the results will be

TopDivine
Sweden
3 months using the app
June 27, 2021

Super happy with the results we've gotten using Omnisend. The support has also been fantastic, whenever we have had a question or needed assistance with anything we've always received a solution quickly. Would definitely recommend.

PURE DASH
Australia
3 months using the app
February 8, 2017

Great app very user friendly recommend 100%

The Inquisitive Cup
United States
3 months using the app
December 8, 2018

AMAZING this app is great I love it and it all so easy to use great tool forreal shopify is the best

shopplus1
United States
3 months using the app
Edited December 6, 2016

I had some initial trouble getting started with Soundest but customer service fixed the situation. Now I am very pleased with the service I'm receiving. The metrics are great and you can't beat the price for all the features.

-Brett
theprettytree.com

Pretty Tree
United States
3 months using the app
June 2, 2018

Good app! Does a little more than others.

Forthe Low
United States
3 months using the app
February 5, 2019

This app is amazing!! I recommend it to anyone. So quick and easy to learn!!! It’s as easy as reading

15bands
United States
3 months using the app
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