Reviews (6,017)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, enhancing e-commerce with easy-to-design email and SMS campaigns. The user-friendly interface, combined with automation and customizable templates, is highly valued. The free plan is comprehensive, appealing to budget-conscious businesses. Customer support is frequently praised for being responsive and helpful, providing personalized assistance through multiple channels. This app is recommended for boosting customer engagement and retention.

November 22, 2016

Easy to use and great designs!

Expresssalesoutlet
United States
4 months using the app
November 17, 2016

Awesome, its really seamless with Shopify. Love the integration! Love it

Modestculture
Malaysia
4 months using the app
Edited April 15, 2019

I was looking for a replacement to Mailchimp and this solution seems to fit the bill. I love the fact that it is so easy to import products into an email campaign - this is a major bonus for me..

CE-Equestrian
United Kingdom
4 months using the app
Edited February 5, 2020

After exploring many mail apps, I found Omnisend to have the most user-friendly experience&templates

Go-Cord
United States
4 months using the app
December 27, 2022

It's a pretty good app. Way more easily understandable than Klayvio. Tons of customization options for emails, and the automations are in depth and customizable. However, the SMS functions are extremely limited, so do not rely on Omnisend for SMS. Customer support is really responsive which is great. Overall 7.5/10 (SMS is the issue).

NFDVapes
United States
4 months using the app
May 16, 2020

Very simple to use, today i did in 30 minutes things where i spent hours before, thank you Omnisend!

E-Motivee
Italy
4 months using the app
November 13, 2019

I used this App for my email marketing and it works GREAT.
Best customer service and best platform for my 47,000 client.
Very nice design for segmentation and very easy to create email campaigns.
I recommend this App to any size businesses.
Thanks to great customer service.

TonerParts
Canada
4 months using the app
July 18, 2016

Love it. Simple application. Makes my work a lot more easier!

Kwaso2
United States
4 months using the app
April 27, 2020

As a new entrepreneur I'm so grateful for this app. It has allowed me to create professional, appealing emails to keep my customers updated on everything going on in my store. Definitely a great app to have!!!

Herbz And Tingz
United States
4 months using the app
March 13, 2017

Great tools with great support!

Cherish An
United States
4 months using the app