Reviews (6,017)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, enhancing e-commerce with easy-to-design email and SMS campaigns. The user-friendly interface, combined with automation and customizable templates, is highly valued. The free plan is comprehensive, appealing to budget-conscious businesses. Customer support is frequently praised for being responsive and helpful, providing personalized assistance through multiple channels. This app is recommended for boosting customer engagement and retention.

February 24, 2017

This application is absolutely fantastic! try it out you wont regret it..

Industrie Music
Australia
4 months using the app
October 13, 2022

Great support from Olesia to resolve a long-standing issue I've had with automated emails. Thanks for your help

FallainFitness
United Kingdom
4 months using the app
July 30, 2018

Works great! Highly Recommend!

Vikeshpindoria
United States
4 months using the app
May 21, 2017

Does exactly what it describes but its also VERY simple to operate. I was able to send out a newsletter (VERY NICELY PUT TOGETHER by the way...) in like 5 minutes after adding the app. I'm very impressed and look forward to seeing what else it can do. I never imagined it would be that simple. It also let me do a test letter to myself to ensure it looked good before sending out to over 200 people who had signed up for a newsletter. Clean, crisp and professional looking. I am VERY pleased thus far.

Leggingology
United States
4 months using the app
November 26, 2019

Very easy to use. Looks great. Free 14 day trial which I am currently using. I am a new store owner and this really helps with the sales.

To-Perform
United Kingdom
4 months using the app
May 27, 2022

I've been setting up some automation streams and one form. Most functions work pretty well, and some smaller issues were fixed with the help of the support team. Great support from Daryna - thanks a lot!

CONSCI
Germany
4 months using the app
April 7, 2018

Could have been better...............

Okyf
India
3 months using the app
October 30, 2018

Just did my first newsletter I have used many different email marketing program but this was beyond easy such a joy to use
I even started getting carried away with the customization
loved it
Later i'll be tackling my first automation mailing

Big Badda Boom
United Kingdom
3 months using the app
May 27, 2022

I have been through almost every email service provider. Honestly, so far this has been my favourite. I've been on support A LOT! They probably all know my name by now lol. Baarath at Omnisend is an absolute star. The guy was so kind, so helpful, and literally took me step by step by step to sort out my automation. He stayed on chat and waited for me to finish each step and tested as we went along without leaving me hanging 20 minutes in between interactions. What an asset to the Omnisend team he is. Five stars to him! Thank you Omnisend!

Candy Hackers
United Kingdom
3 months using the app
March 21, 2019

I was looking for an email marketing campaign and they are awesome! They answered my questions within seconds which is very important with my limited time! VERY HAPPY!

DropMethod
United States
3 months using the app