Reviews (6,017)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, enhancing e-commerce with easy-to-design email and SMS campaigns. The user-friendly interface, combined with automation and customizable templates, is highly valued. The free plan is comprehensive, appealing to budget-conscious businesses. Customer support is frequently praised for being responsive and helpful, providing personalized assistance through multiple channels. This app is recommended for boosting customer engagement and retention.

May 17, 2018

So far so good - support staff is quick to help

Beach Glass House
United States
2 months using the app
March 25, 2019

Yana was extremely patient and even more so helpful in showing me the ropes with their great email software. Their features are robust, the backend is very intuitive and easy to use especially for a beginner like me.

Trivoshop.com
United States
2 months using the app
November 15, 2016

Great App.
Looking forward to growing my email list with soundest Help

My Cat My Heart
United States
2 months using the app
June 11, 2018

Awesome App, easy to use! worth the money.

Store To Door Market La
Palestinian Territories
2 months using the app
Edited January 17, 2019

I used this app to help me for the first time experience was good i really enjoy using it thank you

kids dream world
United Kingdom
2 months using the app
April 8, 2019

just starting out, but very simple platform. Very easy and looking forward to seeing how this effects our bottom line.

Abate Organics
United States
2 months using the app
August 21, 2019

I had so many problems with Klaviyo and my new subscribers not receiving any welcome emails...and I lost so many sales....so, I made the switch! And BOOM, Omnisend had it working within 20 mins, with their 24/7 support. Thank you so much!

Little Wascal Co
Australia
2 months using the app
June 13, 2023

Très bon support, équipe réactive et disponible pour trouver des solutions pertinentes ! Très bonne app qui regroupe de nombreuses fonctionnalités essentielles pour notre commerce.

Admise Paris
France
2 months using the app
July 20, 2023

Since using Omnisend for marketing my new online store i have found the app to be absolutely brilliant! It is very easy to use (although I am still learning) and very easy to navigate the different automations available to make the day to day running of my business less stressful! Their customer service is excellent! I had a domain sender issue that Karina & Olesia took care off speedily via their online chat service! THANK YOU KARINA & OLESIA - Your assistance was greatly appreciated! This app comes highly recommended for ease of use / functionality / customer service and being a great tool to upscale your business.

Luv Alwayz
United Kingdom
2 months using the app
Omnisend replied July 21, 2023

Thank you for the glowing review! We're thrilled that Omnisend has been awesome for marketing your online store. Our team, especially Karine & Olesia, is here to provide excellent customer service. We appreciate your recommendation and look forward to continuing to support your business's growth. If you need any more assistance, just reach out. Thanks again!

April 13, 2018

Great app and simple! Makes putting together marketing very seamless and easy to understand

1 And Only Boutique
United States
2 months using the app