Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app user-friendly, offering a range of features such as email and SMS campaigns, automation, and customizable forms. It integrates well with Shopify, enabling direct management of email marketing from the store. Merchants value the A/B testing, automation, and segmentation capabilities. The customer support is praised for its responsiveness and problem-solving skills. The reporting and analytics features are appreciated for their role in understanding customer behavior and enhancing marketing strategies. The app is seen as affordable and good value for its features.

February 5, 2019

Works great so far, just paid for a year so we'll see how I feel in a couple months. So far it is very easy to use and very customizable.

BIDA Boutique
Canada
17 days using the app
November 26, 2016

Super easy experience even for a re-newbie like myself who's been doing online ecommerce for years but took a long break. You'll enjoy it.

Fi Health
United States
17 days using the app
October 19, 2016

I haven't launched my site yet, but have been busy making sure the back of house systems are in place. Soundest has helped me with this by providing an easy to use template/s for each and every incidence I need them. In all reality, I haven't launched my site yet because I have been sending out email marketing to my target market in "practical stuff" (school uniform hair accessories), and they have been actually buying (!) prior to launch of the "fun stuff" (cute accessories for young girls)! I suppose that's a good position to be in!? I'd say they're worth a go :)

Ponytails And Fairytales
Australia
17 days using the app
April 29, 2018

Honestly has everything you need for email marketing

Midnightclub Jp
United States
17 days using the app
December 2, 2022

Omnisend is great whenever you want to get started with email marketing. They are adapting and updating fast, meaning launching new features and functions almost all the time which I think is great. I have had some trouble with them from time to time due to the fact that it has been various knowledge level in support as well as the tool not always working as expected (segmentation not working properly as one example). However, I'm still recommending it to others as it's easy to get started and it feels very modern and fast-moving.

ASYOAR
Sweden
About 1 year using the app
June 15, 2019

Perfect I love it........................................................................................

BALDICCI
France
17 days using the app
August 19, 2018

So easy to use and incredibly powerful. Love this app.

Axelsstore
Norway
17 days using the app
February 23, 2020

Omnisend is a wonderful app for users at all levels whether a beginner such as myself to advanced. User-friendly & step by step campaigns, forms, & automation that helps you to the fullest. -Aaron G

Genuinely Aarons
United States
17 days using the app
Edited April 10, 2020

one of the best apps. so many free things you can do there. perfect for starters that don't have the money to spend too much on apps. I'd give you 11 stars if it was possible.
That's one app that I really want to pay if I get more costumers.
Thanks so much!

Harajuku Fashion Shop
Germany
17 days using the app
Edited March 8, 2023

Happy with Omnisend and with the support that attended all my queries very quickly, I congratulate Salma for her excellent and quick attention ;)

Jess Garden
United States
17 days using the app