Reviews (6,017)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, enhancing e-commerce with easy-to-design email and SMS campaigns. The user-friendly interface, combined with automation and customizable templates, is highly valued. The free plan is comprehensive, appealing to budget-conscious businesses. Customer support is frequently praised for being responsive and helpful, providing personalized assistance through multiple channels. This app is recommended for boosting customer engagement and retention.

April 13, 2018

Great app, and very easy to work with!

Wunder2ph
Netherlands
28 days using the app
April 24, 2018

All good perfect! recomended, you can do alot of things with this app, i really loved it

Fanndy
Mexico
28 days using the app
February 8, 2017

awesome app and so easy to use!

Munchkincutdesigns
United States
28 days using the app
Edited May 3, 2018

I love this app. It actually helps you out.

Vj Lingerie
United States
28 days using the app
November 16, 2018

The application is very user friendly, the campaigns are very effective, and the message that jumps is essential and beautifully designed, excellent application and excellent customer service

Litonix
United States
28 days using the app
December 1, 2018

So far this app is very helpful in order to start my first email campaign. Easy to use, clear guidance if you have any problem

emporiocore
Canada
28 days using the app
March 19, 2017

very smooth and efficient service. highly recommend for any store thats wants a email marketing service that works for there store but dont want to use there energy doing all the work

Goodgrabits
United Kingdom
28 days using the app
April 25, 2018

Amazing app !!! You could not make it anymore easier then you did. Great work!!!!

Puppylove101
United States
28 days using the app
May 20, 2020

Xenia dealt with my problem. Poor customer service, rude and unhelpful. Problem unsolved and left out of pocket.

Aurora
United Kingdom
About 2 years using the app
Omnisend replied May 21, 2020

We are sorry to hear you feel this way. As per our terms of use, we do not offer a full refund if the service was used during the billing period. However, Jurate from the Support team has reached out to you; we will find the best resolution for your situation!

October 15, 2023

I was working on Sunday night, preparing my emails for the week, when I realized my social links were not working. I sent an email to Omnisend support, and Baarath was able to promptly assist and solve my problem. Thank you!

Kantu
United States
28 days using the app