Reviews (5,967)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value the comprehensive free plan, ideal for startups and small businesses, noting increased customer engagement and repeat business due to effective email marketing tools and clear metrics. The platform is user-friendly with features like email automations, customizable templates, and seamless Shopify integration. Recent updates, such as the ability to delete invalid or spam emails, have been positively received. Merchants also praise the responsive and helpful customer support, which includes detailed Loom video tutorials and proactive issue resolution, enhancing the reliability and efficiency of managing email campaigns.

June 24, 2019

I used this app to help with email marketing which I am not very good at. I love how easy and simple it was to use!

Abeille Bliss
United States
15 days using the app
Edited July 18, 2018

nice app..........................................................................very good app

Runn2018
Australia
15 days using the app
February 21, 2018

i havent use it yet but they are already asking for 5 staars

Kiyanaboutique
Canada
15 days using the app
June 26, 2017

Simple and quick to implement with outstanding results.

Yourturnkeystore 634
United States
15 days using the app
July 8, 2019

I used this app to send my first email campaign. Was effortless and easy to use. Very well designed app

LAVA LINGERIE
South Africa
12 months using the app
November 8, 2022

The best things about Omnisend are their email editor and helpful customer service. I'm giving 4 stars because I wish there was a slightly cheaper option as I barely use my email allowance every month and the pricing includes non-subscribed customers. It's the best option I've found though.

Authentic House
United Kingdom
12 months using the app
May 5, 2023

I downloaded klaviyo at first cause everyone about it in all the youtube videos and articles. But honestly it was very annoying to use and super not user friendly. I then tried omnisend and basically fixed all the annoying things about klaviyo. I just wish they have more pop up templates. Customer support is decently quick and super super helpful. I got a screen recording mini tutorial just for my question, amazing. Big thank you to Salma she's from customer support she's the reason im writing this review.

QUFORYOU
Lebanon
12 months using the app
May 8, 2023

Fast and easy chat box support. I had a minor issue and was quickly addressed and resolved by Baarath. Excellent experience so far.

Collection Plate LLC
United States
15 days using the app
April 14, 2019

I USED THIS APP FOR MY STORE AND IT HELPED MY STORE BUILD TRAFFIC AND GAIN CUSTOMERS. Great Thanks!!

SynUnique The Fashion Boutique
United States
15 days using the app
November 21, 2021

Loved how easy it was to set up SMS messaging. Email templets are very professional and ey-catching. Will be using the app again!

Lather and More!
United States
12 months using the app