Reviews (5,988)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its robust free plan, ideal for new businesses, and its easy-to-use interface that simplifies email campaign management. Key features include email automation, customizable templates, and seamless integration with Shopify. Additionally, the app provides valuable educational resources and responsive customer support, which is frequently highlighted for its effectiveness and follow-up. Merchants credit the app with boosting customer engagement and increasing revenue.

April 5, 2023

A website guru, I am NOT! I had no choice but to switch email platforms, and I dreaded the mere idea of doing that! But it is such a comfort to know that I can receive prompt and valuable customer support from Omnisend! I haven't felt totally lost because Karine has been so supportive! I am confident that I will receive great guidance when I reach out again! Karine has been very patient with my questions and very clear with her guidance and suggestions! Thanks Karine!!! Keep up the great work!! See you soon, lol!!!

Jamcat Candles
United States
15 days using the app
April 25, 2017

Still learning to use, so far so good!

Shakormended
United States
About 1 year using the app
March 22, 2019

Great app. It's a little pricey compared to things like MailChimp for beginners, but definitely looks more sophisticated!

PAKTA STUDIO
Slovakia
15 days using the app
February 22, 2023

Yulia from customer service was friendly and helpful! great experience

wonderful app - very intuitive and a plethora of tools. well priced

Pundit Games UK
Denmark
15 days using the app
August 25, 2022

Great email app and superb support from both Olesia and Kristina. Thanks again. Highly recommend the app for Indian stores also

Choker Tales
India
15 days using the app
February 9, 2018

Constantly adding new features to keep up with the competition. There isn't a more affordable email app that has the level of flexibility and options that this one has.

Mydogmonsters
United States
15 days using the app
April 22, 2018

The support team was really fast in solving my problem. Cheers.

Juvori
Portugal
15 days using the app
May 23, 2018

I have not tried the app yet, but will update when used.

Youraccounts
United Kingdom
15 days using the app
June 27, 2019

I'm doing a one product store, they block me for this reason but chatting with they solved my problem! I've been lucky! I have had a quick and diligent person!!

SunnyGlasses
Spain
15 days using the app
March 24, 2021

Their support instantly answered my questions and helped me with an issue I was having. So far, the app has been great. Thanks!

Bliss & Magic
Colombia
15 days using the app