Reviews (5,988)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this tool for its cost-effectiveness and comprehensive features, ideal for e-commerce. It offers a free plan suitable for startups, customizable templates, and user segmentation. The intuitive interface and drag-and-drop builder make it easy for beginners, while responsive customer support and extensive educational resources further enhance its value. Merchants find it effective for integrating email and SMS marketing into their strategies.

February 9, 2016

Fast support and great customer care, Will stay on and evaluate

Wishlist

- A/B features on automated emails
- A/B 20% , continue with winner version on the booster feature

Skoprodukter Se
Sweden
15 days using the app
April 5, 2023

A website guru, I am NOT! I had no choice but to switch email platforms, and I dreaded the mere idea of doing that! But it is such a comfort to know that I can receive prompt and valuable customer support from Omnisend! I haven't felt totally lost because Karine has been so supportive! I am confident that I will receive great guidance when I reach out again! Karine has been very patient with my questions and very clear with her guidance and suggestions! Thanks Karine!!! Keep up the great work!! See you soon, lol!!!

Jamcat Candles
United States
15 days using the app
April 25, 2017

Still learning to use, so far so good!

Shakormended
United States
About 1 year using the app
March 22, 2019

Great app. It's a little pricey compared to things like MailChimp for beginners, but definitely looks more sophisticated!

PAKTA STUDIO
Slovakia
15 days using the app
February 22, 2023

Yulia from customer service was friendly and helpful! great experience

wonderful app - very intuitive and a plethora of tools. well priced

Pundit Games UK
Denmark
15 days using the app
August 25, 2022

Great email app and superb support from both Olesia and Kristina. Thanks again. Highly recommend the app for Indian stores also

Choker Tales
India
15 days using the app
February 9, 2018

Constantly adding new features to keep up with the competition. There isn't a more affordable email app that has the level of flexibility and options that this one has.

Mydogmonsters
United States
15 days using the app
April 22, 2018

The support team was really fast in solving my problem. Cheers.

Juvori
Portugal
15 days using the app
May 23, 2018

I have not tried the app yet, but will update when used.

Youraccounts
United Kingdom
15 days using the app
June 27, 2019

I'm doing a one product store, they block me for this reason but chatting with they solved my problem! I've been lucky! I have had a quick and diligent person!!

SunnyGlasses
Spain
15 days using the app