Omnisend Email Marketing & SMS , 5,672 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants find this app user-friendly, offering a range of features such as email and SMS campaigns, automation, and customizable forms. It integrates well with Shopify, enabling direct management of email marketing from the store. Merchants value the A/B testing, automation, and segmentation capabilities. The customer support is praised for its responsiveness and problem-solving skills. The reporting and analytics features are appreciated for their role in understanding customer behavior and enhancing marketing strategies. The app is seen as affordable and good value for its features.
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So far, I really like this. I'm trying the free trial, but the results seem good. Thanks
Just starting out with Omnisend, had a problem verifying my sender email but Veronica was quick to help me out and resolve the issue.
Moved to this from Mailchimp. The flows are easy to setup, and to me are the highlight of the Omnisend App. The templates are very retail focused...too much so for us, as we do not want a product photo in the app. The sizes for logo etc...are quite limiting as well. We work around it by using the manual one, which is a bit of work.
hello tour app is easy to use and i enjoy it, i recommande
but acctually i am having an issue with the popup not appearing in my prestige theme website.
can't find where to add the code for omnisend.
any idea?
thx
Not beginner friendly AT ALL! I couldn't access the full visual of what I was editing. It's not clearly simple to send to one subscriber as oppose to ALL subscribers.
Hi there, thank you for your review!
We're sorry to hear you faced difficulties while working on the email. Our support team representative has reached out to you to walk you through the process.
Feel free to contact us at support@omnisend.com whenever you need a helping hand. We are here 24/7 for you!
The customer service is a 5+++! I needed help and sent a question to the team and within minutes Nikola had sent me all the info I needed to help with the problem. I would rate this compay a 10 Star if they had a few more options for design. I am working with what is available, but i'm not very technical, so I'm using the templates offered. I would love a few more creative options that allow for a differnet look when you send emails back to back... but from a data and customer service standpoint they are the best
Hi there! Thank you for your feedback, it is highly appreciated:)
Excited to use this app! I love the features and would recommend it to others!
I really enjoy this app but I like the customer service even more. I submitted a question about trouble I was having setting up a new welcome series automation, and Kristina from Omnisend not only responded quickly, she gave a lot of detail when helping me navigate the site. She explained the reasoning behind each step so I could set up new automations in the future on my own in the future. After working with her, I felt more confident in navigating email marketing on this app. She AMAZING! Thanks, Kristina.
Omnisend is very easy to use and definitely highly recommended especially for start ups. Their customer service is top notch! And special mention to Nicolas who has been assisting me for days! So happy with this crowd and can't them enough. It's a do it yourself but with Nicolas guidance, I got to where I want the campaign to be. It saves me from hiring an external marketing team.
Ótimo e ofereceu um serviço de boa qualidade e fácil adaptação!