Reviews (5,736)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and robust features for managing targeted email campaigns. They value its customizable templates, A/B testing, and automation capabilities. The 24/7 chat support is praised for its efficiency. Merchants report improved customer engagement, higher email open rates, and increased repeat customers. The seamless integration with Shopify and the ability to handle both email and SMS campaigns are also highlighted. Merchants find the pricing reasonable for the features provided.

April 5, 2021

Five stars. Getting set up with Omnisend has been, very, very, easy. Having used four other alternatives, I'm greatly impressed by the ease of onboarding and getting started. Not just with the connection to Shopify, but also the ability to create dedicated signup forms which convert. In less than 15 minutes I created a meme, landing page, and started capturing emails. Thankfully, the most common flows were already set up, so I just uploaded some images, edited the copy, and watch the sends go out. Would recommend to a friend, coworker, or mother-in-law.

Rolled Up
Canada
March 3, 2021

Absolutely love this App! They are adding new features all the time and the support chat is very responsive and helpful. They have a lot of preset automations and a ton of helpful customer conversion tools. A must-have for any online store. Highly recommend this app!

Closed Caption
United States
February 22, 2022

My orders went up by 500%, I spent all night copying and pasting emails. In the end I installed Omnisend, and automated the emails for the product. Halleluyah! Saved. I'm not that clever at this email marketing, so I chose Omnisend as its the best drag & drop app for me

Inez White - Indigenuity
New Zealand
June 16, 2024

MCK Store
Vietnam
9 months using the app
Omnisend replied June 20, 2024

Hello there,

Thank you for the 5-star rating! We're thrilled to know you're satisfied with our service.

If you have any more questions or need assistance, please don't hesitate to reach out. We're here to help!

May 15, 2024

The Apple Merchant
South Africa
9 months using the app
Omnisend replied May 27, 2024

Hello there,

Thank you for your feedback! We're thrilled to hear that you're enjoying our App.
We're here to support you and ensure your continued satisfaction with our 24/7 customer support. Cheers to your success!

March 15, 2024

Cebu boots
United States
Over 3 years using the app
May 27, 2024

HomeBless Apparel
United States
About 1 month using the app
Omnisend replied May 30, 2024

Hello there,

Thank you for your 5-star review! We're thrilled to hear that you're satisfied with Omnisend.

If you have any questions or need further assistance, please don't hesitate to reach out. We're here to help!

April 4, 2024

Nursecaresuites LLC
United States
3 months using the app
Omnisend replied April 9, 2024

Hello there,

Thank you very much for taking the time to rate our App! Your positive feedback is incredibly valuable to us and motivates us to continue delivering excellent service. We're grateful for your support and look forward to serving you even better in the future.

If you ever have any questions or need assistance, please don't hesitate to reach out.

February 27, 2024

Landromantikk.no
Norway
Over 4 years using the app
January 30, 2024

Lilify
United States
Almost 5 years using the app