Omnisend Email Marketing & SMS , 5,677 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants find this app user-friendly, offering a range of features such as email and SMS campaigns, automation, and customizable forms. It integrates well with Shopify, enabling direct management of email marketing from the store. Merchants value the A/B testing, automation, and segmentation capabilities. The customer support is praised for its responsiveness and problem-solving skills. The reporting and analytics features are appreciated for their role in understanding customer behavior and enhancing marketing strategies. The app is seen as affordable and good value for its features.
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OmniSend has transformed our Shopify store's email marketing. The integration is seamless, syncing data effortlessly for highly targeted campaigns. The automation is powerful, offering pre-built workflows for various customer journey stages. The drag-and-drop editor is user-friendly, and robust analytics provide valuable insights. Special kudos to Kayque, the support manager, for responsive and helpful assistance. OmniSend, with its simplicity and Kayque's support, is a must for Shopify merchants seeking a powerful email marketing solution.
Customer support is excellent. Love how you can edit all the emails and give your own look and feel!
I struggled with my untech-savviness for pretty basic issues, but the team has been so helpful ! I partcularly want to highlight Matija's patience and preciseness. You are the MVP here and really, all is back to normal thanks to you! Keep up the amazing work :) and thanks again!
Superb experience with the entire Omnisend platform! Everyone on the customer service team is so helpful and issues are resolved quickly.
Hello there,
We're thrilled to hear that you had a superb experience with Omnisend! Our customer service team is dedicated to providing helpful assistance, and we're delighted to know that your issues were resolved quickly. Thank you for your kind words and for choosing Omnisend!
If you need anything else, you know where to find us.
We have been using Omnisend for years now for our ecommerce store. We are very pleased with the email design, segmentation, automation capabilities and what's more they also have an excellent customer service. Most recently I needed to reach out to their customer support team regarding a new form I was building and Maria was an absolute superstar to answer all my questions in no time.
Karine was awesome! She got straight to the solution I needed. Most of the time support agents try to have some small talk but I just want to get to my solution!
Their customer service is great! The app itself is good enough, but we truly appreciate that if any issues arise, they are quick to respond & very helpful.
Great app that handles it all! The team is phenomenal and always makes sure any issues are handled quickly and efficiency. Beran is great and extremely knowledgeable and also happy to suggest ways to improve our use of their systems/products. Thank you for always making things simple and easy to understand.
Beran has been a great help with support. thank you! The customer support is excellent! smooth process overall
It is very easy to work with, lots of functions, amazing fast customer support, and their free package gives lots of value <3