Reviews (5,988)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this tool for its cost-effectiveness and comprehensive features, ideal for e-commerce. It offers a free plan suitable for startups, customizable templates, and user segmentation. The intuitive interface and drag-and-drop builder make it easy for beginners, while responsive customer support and extensive educational resources further enhance its value. Merchants find it effective for integrating email and SMS marketing into their strategies.

January 16, 2024

Kayque Was extremely helpful and guided me through what i needed to do, step by step!

Essentially You Oils
Canada
Over 4 years using the app
March 26, 2019

It is a really good app! It helps me to send e-mails to costumers,...
create crazy campaignes, check my subscribers,...

MOON
Belgium
Almost 5 years using the app
June 8, 2022

Their customer service is above great. In particular Stefan and Daryna really helped me out with a few issues that we had. Thanks so much

Miss Patisserie
United Kingdom
Almost 5 years using the app
April 22, 2014

A must for any Shopify store owner. One of the best apps out there!

shopforthehouse.com
United Kingdom
Almost 5 years using the app
Edited May 2, 2019

I just created my first campaign and Omnisend made it very easy to do while also providing me with so many customizations options to make it my own. I am really enjoying this app and so far would highly recommend it!

Celeste & June LLC
United States
Almost 5 years using the app
July 5, 2019

Most integrations, require an additional service. I love how Omnisend has everything integrated into a single solution. It's extremely easy to setup and customizable to boot. I reached out to support and they were very helpful and prompt to respond. Highly recommend!

OMAURA SKIN
United States
Over 4 years using the app
June 6, 2018

very user friendly! i like how you can add the product to the email effortlessly!

Klassy Kloset Boutique
United States
Over 4 years using the app
August 17, 2017

First experience with this app but am VERY happy because it solves several critical issues for our business. Needed a way to notify our customers easily each time we listed new products and this is absolutely perfect. Also very easy to create and use sign up forms. Very excited about digging more into this app.

Noraknives
United States
Over 4 years using the app
February 12, 2020

Just sent my first campaign with omnisend email marketing. Very user friendly. Can't wait for the analytics.

Sisters Sage
Canada
Over 4 years using the app
November 27, 2023

Customer service team is always quick to respond and very helpful. Worked with Luiz today and he got me what I needed right away

Idaho Livin
United States
Over 4 years using the app