Omnisend Email Marketing & SMS , 5,696 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its user-friendly email and SMS campaigns, automation, customizable templates, and A/B testing features. Many have seen improved customer engagement and repeat business. The 24/7 chat support is often praised for its efficiency. However, some merchants criticize the pricing and report technical issues with automations, forms, and domain verification. Despite these issues, many recommend the app for its robust features and positive business impact.
Refine
-
By rating
So far I'm impressed. I really like the fact it is easy to create a newsletter and pull your products from your store to showcase. The reason I'm not yet giving it a 5 Star Rating is I'm still trying to figure out how many emails successfully get delivered. My open rate seems to be low and when I send myself an email to test it hasn't yet been delivered. Time will tell but right now I think it is an efficient tool.
When I finally got to sit down and chat with Omnisend they were so very very helpful! They are very knowledgable and my rep was able to walk me through all my questions. As a small business owner I am so pleased with have great people like Omnisend and Shopify to help grow our business. I have no prior skill or knowledge in this area but they make online business possible!
Giving 4 stars just because I think the pricing once you have been sucked in by a great deal hits you hard.. I think it has some limitations, but overall pretty user friendly. used on our jewellery website www.annalise.co.uk
Not perfect, there are missing functions and options but they have an amazing support and are always happy to hear suggestions for improvement.
Also, what is already there is quite as good as from the competition.
I would absolutely suggest to give it a try!
Great app and awesome extra features in the premium version to help boost conversions
Its been a great experience so far, I look forward to exploring all the great things Soundest has to offer my new store.
Love this app.. coming from square space I wish integrating my email list was easier but that’s the only downfall
仕事のメルマガで使用していますが、感覚的に、しかもきれいにメールの体裁が整えられて使いやすいです。不明点はチャットですぐに返答してくれます。（日本時間にも関わらず、今日はDenizが即時に返答くれました）
チャットもその他機能ももっと日本語化するとより使いやすくなると思います。期待を込めて★4つにいたしました。
Pretty intuitive, but I did have to do a little digging to figure out a few things. Overall I like it a lot.
Updated Review----
Much improved. Seems a lot more stable now.
Earlier review----
Good when it works.
Unfortunately though, have to agree with the review by Sydney Vapor Premium E-Juice. When the server is up, it works great, problem is more often than it should be, it's down. This means whilst able to sign-in, it lags, can't edit or create email campaigns, which is the main purpose of this app. 502 Bad Gateway is the error message received.
Hopefully, this is problem will be rectified soon.
This could be a fantastic app because it pulls products from your store, more customization options would be nice though.