Omnisend Email Marketing & SMS , 5,694 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly email and SMS campaigns, automation, customizable templates, and A/B testing features. Many have seen improved customer engagement and repeat business. The 24/7 chat support is often praised for its efficiency. However, some merchants criticize the pricing and report technical issues with automations, forms, and domain verification. Despite these issues, many recommend the app for its robust features and positive business impact.
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Quick and easy to import email contacts and set up first campaign. I just wish there were more pre-defined templates. All-in-all a simple step by step process.
looks good but hard to connect to my online shop. looks good but hard to connect to my online shop. ok
Hi,
Thank you for your review. Let us help you! Reach out to support@omnisend.com and we will help you with store connection and the setup.
I am using the app to help boost my email marketing and loving all the features so far. I think the app could improve by having more tutorials on how to use each marketing campaign because it can be very confusing.
Deniz è stato utile per risolvere i miei problemi, gentile e competente.
Omnisend ha un buon servizio clienti.
This is just a beginning, I had a little difficulty following the steps but was able to get started without issues.
Easy to use and works very good! Nice with a free plan to use in the beginning when setting everything up
Hi there, thanks for reviewing our app!
Glad to hear it's working well for you.
AMAZING AND EASY TO USE !! ABOVE ALL CLASSY TEMPLATES BUT ADD SOME MORE
First time using the customer service. Had to wait 4 minutes to chat. Once online, quick and straight to to the point.
Is a good App for Shopify, but you must pay always for the best services. It will be better if they offer more services for the free experience
Looks like a great app for a smaller, newer company. One major limitation we noticed right off the bat is that the solution only supports one shopify store. We have multiple stores and multiple brands.
The app page should state that so customers don't have to go through the process of creating an account and configuring the solution only to realize that during setup.
Thank you for your honest review. Sincere apologies you only found out about this limitation after creating your account. Other users who have already migrated from Mailchimp have also requested this feature and we are proud to say that next week we will be making a public announcement on what new features we will implement before 12th May. Please stay tuned and hopefully we will be able to turn things around for you!
Customer Success Team