Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly email and SMS campaigns, automation, customizable templates, and A/B testing features. Many have seen improved customer engagement and repeat business. The 24/7 chat support is often praised for its efficiency. However, some merchants criticize the pricing and report technical issues with automations, forms, and domain verification. Despite these issues, many recommend the app for its robust features and positive business impact.

October 18, 2020

I am dubious of any app that presents a feature for you to leave a 5 star review 30 seconds after installing it.

LEP1 Customs
United States
2 minutes using the app
March 30, 2019

Great APP. Installation and customization is really simple. Used MailChimp before and now really looking forward to see what Omnisend can do.

Mama Juice Co.
Canada
June 27, 2019

Super easy to use! I actually found it more intuitive than mailchimp. I never felt lost in the process and loved their templates, which were also super simple to customize!!! Love it, I can't wait to learn of the other features

artofmelodious
Canada
April 10, 2020

LOVE THIS APP!! amazing for all my marketing emails. I sent campaigns and set up automatic emails as well that are triggered by subscribing/adding something to your cart/purchasing!

Brutons Decorating
Canada
April 28, 2020

I've tried a number of marketing apps and this one is my favorite. App is brilliant in so many ways. Instead of blanket campaigns and low sender scores... it delivers targeted promotions that are not filtered by the Internet gods! Their setup videos are really good as well.

I particularly like that it goes much further by combining multichannel marketing in one app and data collection for shaping promotions that are effective. I can study how customers like to be contacted and send targeted promos. Google likes... which makes me like it! Software also segments customers into bite sizes that are manageable. AAA+++

Kiawah Photographer - BreezePhoto.com
United States
April 5, 2021

Five stars. Getting set up with Omnisend has been, very, very, easy. Having used four other alternatives, I'm greatly impressed by the ease of onboarding and getting started. Not just with the connection to Shopify, but also the ability to create dedicated signup forms which convert. In less than 15 minutes I created a meme, landing page, and started capturing emails. Thankfully, the most common flows were already set up, so I just uploaded some images, edited the copy, and watch the sends go out. Would recommend to a friend, coworker, or mother-in-law.

Rolled Up
Canada
March 3, 2021

Absolutely love this App! They are adding new features all the time and the support chat is very responsive and helpful. They have a lot of preset automations and a ton of helpful customer conversion tools. A must-have for any online store. Highly recommend this app!

Closed Caption
United States
February 22, 2022

My orders went up by 500%, I spent all night copying and pasting emails. In the end I installed Omnisend, and automated the emails for the product. Halleluyah! Saved. I'm not that clever at this email marketing, so I chose Omnisend as its the best drag & drop app for me

Inez White - Indigenuity
New Zealand
December 22, 2015

excellent app, we use it all the time. Very easy to use and looks great.

Loving Pets
United Kingdom
June 28, 2016

LOVE this email app. Sends modern, clean looking emails and so easy to use. Has some very impressive features for a free app. Still can't get over that I can send 15k emails a month at no charge.

- www.NorasNursery.com

Noras Nursery
Canada