Reviews (131)

Overall rating
4.8
Counts per rating level
  • 86% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to let customers choose specific delivery dates, essential for handling large or perishable items. It features customizable delivery rules, date blocking, and limits on delivery days, ideal for managing various delivery and pickup options. The app is noted for its reliable performance, easy setup, and excellent support, including quick responses and live chat assistance.

Edited June 26, 2025

UPDATE: The developers continue to show 5 star support...absolutely recommended!

Update: We've been using this app for FOUR years now, and it's STILL the best! The developers respond to requests in a VERY timely manner. We have many apps that we pay for...this has to be one of the top 5! It's a very simple task, but it does it perfectly!

Update: We've been using this app for 3 years now, and it's still the best. We've reached out to the developer a few times over the years, and they ALWAYS respond in a timely manner. Highly recommended.

Shopify is really all about the apps. The platform is great, but the apps are the ones that make everything better...and are tailorable to suit your specific needs.

On Time Delivery is one of those apps. It does exactly as it promises, no glitches, and super quick to set up.

And the customer service is excellent. We needed a colour change and couldn't figure it out. We used their chat function to request specific code, and they did it in less than 5 minutes.

MBGrocery
Canada
Almost 5 years using the app
Appsonrent replied April 5, 2021

Thank you for your valuable feedback!

Edited February 20, 2025

(Updated Review 2025) We've been using the app for 5 years now. Professional support and friendly team. Thank you for you flexibility.

(Review from 2021) Super fast support! Within a couple of days, everything I need led was solved. Simple to use. Thanks guys.

Persa Flores
Spain
Over 3 years using the app
Appsonrent replied October 5, 2021

Thank you so much for the review! We are always here to help you with your queries.😊

July 15, 2024

Nice customer service by Mr. Majnu, prompt response and solved our problem immediately.

老行家
Hong Kong SAR
Over 3 years using the app
Appsonrent replied July 26, 2024

Thank you for your kind review! We're thrilled to hear that Mr. Majnu provided you with excellent customer service and promptly resolved your issue. Your satisfaction is very important to us. We look forward to assisting you again in the future!

February 13, 2025

We have been using this app for years. Always getting good support. Highly recommended!

Cheese Celebration
Australia
Over 3 years using the app
Appsonrent replied February 25, 2025

Thank you for your continued support and recommendation! 😊 We're thrilled to hear that you've been using our app for years and enjoying our support. If you ever need anything, we're always here to help! 🚀

Edited July 13, 2023

We can view customer orders and delivery date in one single page.
Customer can view their availability and select their time schedule.

Very easy to use. Good service and helpful !

We can view customer orders and delivery date in one single page.
Customer can view their availability and select their time schedule.

Very easy to use. Good service and helpful !

Updated review: This app used to be good, but somehow very unstable these days. Keep having check out problems and we have lost customers due to that.

Neighbor-Green
Hong Kong SAR
Almost 3 years using the app
Appsonrent replied September 8, 2020

Hello, there!
We are happy to see your feedback. :-)

Edited November 6, 2022

I have been using this app for more than two years and really happy with the performance and features it offers. Had a couple of minor issues and was addressed immediately. I appreciate the professionalism of the team. Keep up the good work.

Liliyum Patisserie & Cafe
India
Over 2 years using the app
Appsonrent replied June 15, 2021

Woahhhh!!!😍Thank you very much for your valuable feedback!!!🙌🙌🙌 Keep growing and manage your deliveries with Delivery Date Schedule☺️

Edited March 20, 2023

This app is so great, and we have been using it since we opened our local delivery website. We had some issues, but the support team replied so fast and resolved the issues as soon as possible, which made this app even better.

H Mart Manhattan Delivery
United States
Over 2 years using the app
Appsonrent replied November 9, 2022

Thank you very much for your review!🥰 😘

September 16, 2023

Great support, handled issues quickly. Very polite and professional. Highly recommended!

Aqua SD
United States
Over 2 years using the app
Appsonrent replied November 8, 2023

Thank you for your review.
Thank you writing for our support team.
We're also happy that you appreciate the improvement.

February 14, 2024

Great support given by Ms. Hritvi . She solved our urgent issue very promptly and guided us through the new changes / updates . Great customer service.

Espe Vegan Corp
Canada
Almost 2 years using the app
Appsonrent replied March 8, 2024

Thank you for taking the time to share your experience! We greatly appreciate your feedback. 😊
➝ We’re thrilled to hear that Ms. Hritvi provided exceptional support. Her prompt resolution of your urgent issue and guidance through recent changes and updates exemplify our commitment to excellent customer service. We appreciate your kind words for her!

Edited May 9, 2022

I just upgraded my plan to include the pickup option. Got stuck for a while, however, the support guys were able to quickly resolve it and now it's better than before. Much appreciated!

Petit Bowl
Singapore
Almost 2 years using the app
Appsonrent replied August 13, 2020

Thanks for your feedback!