Overall rating
Counts per rating level
  • 86% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
May 28, 2020

Simple and user-friendly interface, just install and works everything for me

express technical support, highly recommends.

Time spent using app: 5 months
Appsonrent replied April 5, 2021

Thank you for your valuable feedback!

Edited May 25, 2020

I used this app to help me set up curbside pickup for my food truck over 3 weeks ago and it has been fantastic ever since!

Before settling, I tried a handful of other applications - which all turned out to be more expensive and a complete waste of time. One even lost me $1,000+ of sales when it broke right after launch.

On Time Delivery have been simple to use, reliable, and the support team have been very helpful and responsive.

Time spent using app: Almost 2 years
Appsonrent replied April 5, 2021

Thank you for your valuable feedback!

Edited May 21, 2020

The app is only active on the full cart section. Should be at shipment.. makes it pointless to have the app if clients can bypass it or not even notice it

South Africa
Time spent using app: 28 minutes
Edited April 16, 2023

Update: We've been using this app for 3 years now, and it's still the best. We've reached out to the developer a few times over the years, and they ALWAYS respond in a timely manner. Highly recommended.

Shopify is really all about the apps. The platform is great, but the apps are the ones that make everything better...and are tailorable to suit your specific needs.

On Time Delivery is one of those apps. It does exactly as it promises, no glitches, and super quick to set up.

And the customer service is excellent. We needed a colour change and couldn't figure it out. We used their chat function to request specific code, and they did it in less than 5 minutes.

Time spent using app: Almost 3 years
Appsonrent replied April 5, 2021

Thank you for your valuable feedback!

May 18, 2020

Works like a charm for our site, easy to install. We had some issues where customers were able to bypass selecting a delivery date when integrating with Google Pay or Recharge, but support was able to help us really quickly via the Live Chat function. Recommended.

Craft Tea Fox
Time spent using app: 6 months
Appsonrent replied April 5, 2021

Thank you for your valuable feedback!

May 16, 2020

Nice app. Easy to setup the settings. Now my clients can choose the date of delivery. I recommend for every shop.

Time spent using app: 4 months
Appsonrent replied April 5, 2021

Thank you for your valuable feedback!

May 7, 2020

Very happy with the app, I have tried 3 or 4 other apps but none of them responded. With them it took just 1 min with their very responsive chat online to set it up, can change colours, and very userfriendly even in mobile view.

By the way the support team very friendly :)

Please not hesitate and waste your time looking for another one, that's the option!

DeGusta Grocery Home Delivery
United Kingdom
Time spent using app: 25 days
Appsonrent replied May 7, 2020

Thanks for your valuable feedback.

May 5, 2020

I had a quick answer I had a great service from the support team
I would like to give 5 stars thank you very much! .

Time spent using app: About 2 hours
Appsonrent replied May 6, 2020

Thank you for the review. :)

May 5, 2020

I wish there was an option for 0 stars. I never write any bad reviews but please read this!

App: Our experience was horrible. App is so glitchy that we lost tons of sales overnight.

Support: Regardless how much we wrote to their support, after initial installation assistance, nobody responded to our emergency requests... There was nothing we could have fixed on our end...

We sent the app developer last request at 10 am and after not receiving any response, we deleted the app.

Installation: Initial installation was intuitive only if it saved anything. We had to input translation 3 times and got deleted every-time we pressed save button and same kept happening when saving delivery hours.

The app developer did it on his end and only then it got saved and worked without issues exactly 5 hours. after that, it was simply preventing customers from purchasing anything, we lost sales and the support was nowhere to be found.

Time spent using app: About 19 hours
Appsonrent replied May 6, 2020


Sorry for reaching out to your late and I really very sorry to hear about the problem you faced.

I have checked the chat and email from your end and our team has been replied on the same day you send the query to us. I am not sure where we are wrong and not able to assist you with your queries.


May 4, 2020

Perfect for small business owners who want to automate delivery scheduling. Especially find the 'limit' to time slot function very useful. Fantastic support team and hope that these guys will continue to build out the app features.

Everyday Vegan Grocer
Time spent using app: 10 months
Appsonrent replied May 6, 2020

Thanks for your feedback. :)