Overall rating
4.2
Counts per rating level
  • 85% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its automation capabilities, especially in managing large product inventories and syncing them from Shopify to OnBuy. It offers price and inventory syncing, order management, and feed customization across multiple countries. Despite some finding the initial setup challenging, the customer service is praised for its responsiveness and 24/7 availability. The app is also recognized for preventing overselling by maintaining accurate inventory levels and is described as reliable and efficient.

Edited July 6, 2023

Great app. Support was really good and helped me set up very quickly. only issue I faced is 10000 product limit. you need to pay more to increase the limit. But overall experience was so good.

brandshd
New Zealand
About 6 hours using the app
April 25, 2023

they set a trap for you.

Price ads only support 10,000 SKUs, which means you can only offer a few products if your product has multiple variants.

In order to ask you to pay extra, they will import all your listings (some of which may not be intended to be available) into the app, and then your listings will exceed the limit. If you ask to remove unchecked listings, they ignore your request and make lots of excuses instead.

Very bad experience.

JustgreenBox
United States
18 days using the app
August 28, 2023

CED is absolutely amazing. I needed a very important feed to be taken from Shopify to Onbuy. Anoop and his team have gone beyond the call of duty and I would thoroughly recommend their services to anyone. I believe my business is going to be taken to new heights. None of this would have been possible without their services. Absolutely fabulous

CBDVAPE
United Kingdom
About 2 months using the app
July 19, 2023

Really good app, operates fine, and the support is fantastic. If you have any problems or aren't sure how something works, they are there to help almost immediately.

waterworldsports.co.uk
United Kingdom
4 months using the app
May 3, 2023

Very helpful, although not the most straightforward process, the support is quite quick and aims to go above and beyond to sort things out.

Organic Bargains
United Kingdom
3 months using the app
CedCommerce replied May 11, 2023

Dear Organic Bargains,

We at team CedCommerce are extremely thankful to you "Organic Bargains"
for leaving us such a heavenly review.
Client satisfaction has always been our primary goal and for that we are available 24x7 making substantial efforts to meet desires like yours. It gave us immense pleasure to hear that you are very impressed with our service. We will strive to continue on this path and all we desire from your end is to stay connected with us along these lines.

Much appreciated and Regards.
Team CedCommerce.

Edited March 10, 2023

It's been 2 months of setting up and communication is low. It's still not set up; I think Anoop has given up. I'm left in the dark without knowing how to move forward. I don't think this integration can handle stores with many skus.

The 7 day trial starts straight away and not when it's live. There's no stats to justify the expense of the integration. I don't know if my products will sell on Onbuy

Fixaball Ltd. Fixings and Fasteners UK
United Kingdom
2 days using the app
February 20, 2023

App works really well for simple products, team is now helping me customize the app for my requirements with products with variants. Good customer service

The Cork Company
United Kingdom
4 months using the app
February 22, 2023

Great app. Great staff and service. Everything has been super smooth till now and the staff has been very supportive. Kudos to Anoop for instant help always.

HardRockHealth
United States
About 2 months using the app
June 23, 2023

Great support from the CedCommerce team. They were very helpful and easy to communicate with. Thank you

SwimCell
United Kingdom
Over 1 year using the app
August 16, 2022

Easy to install and manage. The support team is good. They are easy to reach over the Chat option they have.

The Retail Warehouse
United Kingdom
3 months using the app