Reviews (2,501)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive email and SMS marketing tools, customizable pop-ups, and upsell features. They appreciate the user-friendly interface and note significant improvements in business scaling and revenue growth. Exceptional customer support is frequently highlighted, with staff responsiveness and expertise often praised in reviews. This app is valued for its effective integration and functionality in enhancing marketing strategies.

October 14, 2021

I worked with Rosy today and she was such a pleasure! Very quick with her responses and extremely knowledgeable about the app. She made the process so easy!

GhostFit
United States
9 months using the app
May 26, 2022

Customer service was top tier. It was super fast and super easy. Rosy was amazing!!! She really helped me and gave me some encouraging words. Love it1

AMANII
Canada
9 months using the app
November 16, 2021

Great support ! What surprised me the most is that together with the help , they offer a solution and hip with the details that you might have missed. Thank you so much!

Kids2teens Kinderschuhe
Germany
9 months using the app
February 6, 2023

I've been using the Shopify app Upsell for a while now and I'm not only impressed with its features and performance but also with their customer service. Whenever I had any questions or concerns, their support team was quick to respond and provided helpful solutions. The user-friendly interface and seamless integration with my Shopify store make it a no-brainer for any e-commerce store owner. I'm very satisfied with Upsell and would highly recommend it for its app functionality and excellent customer support.

Tops & Bottoms USA
United States
9 months using the app
August 2, 2020

The customer help function was great, Anna was extremely helpful and provided us with some great suggestions. Highly recommended!

Le Socque
Australia
9 months using the app
September 16, 2021

Wow - I have been looking for an app like this for weeks. I've tried several, but no others have the functionality that ONE+ offers for free. Very easy to use and super helpful customer support as well. Thanks!!

Three Basketeers
United States
9 months using the app
November 17, 2021

Everything is easy to use and scalable. Amazing service and support ! Couldn't ask for anything better !

Aurel-Gold
United Arab Emirates
9 months using the app
September 30, 2022

Rosy was super helpful with getting everything customized just how I wanted it. Customer service was beyond exceptional. Definitely recommend this company! So happy I found you guys!

Southern Seven
United States
9 months using the app
June 25, 2022

Great App and even better service! Definitely recommend it to everyone who needs some type of pop-up window on their website.

Dade County Football Club
United States
9 months using the app
November 16, 2022

So far so good. Just downloaded and customer service is phenomenal. I had a small issue and Rosy was there to help me and helped with even more than I knew I needed. If the app is as good as customer service I will be so so happy.

The Soap Rack
United States
9 months using the app