OptiMonk Popup & Auto A/B‑Test , 878 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its effective pop-ups and lead capturing features. They highlight its customizable templates, affordability, and easy integration. The app is praised for its user-friendly setup, unique campaign creation tool, exit popup feature, and valuable A/B testing and analytics. The customer service is frequently commended for its speed and dedication, with specific team members often mentioned for their efficient assistance. The app is recommended for its value for money and easy installation.
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I absolutely love this app. It integrates super easy into my shopify store. When i had a technical issue, the support team were super helpful and messaged me back within seconds which i highly appreciated and they helped trouble shoot me through the issue and i had the app back up and running in seconds.
Hi Jessica,
Wow! Thank you for your kind words, I'm so glad that you were satisfied with my assistance today. I hope that our app will help you increase sales and collect new leads in the long run as well.
Feel free to reach out anytime.
Anna
Been searching for a pop-up app, and optimonk is so easy to customize!!! And its free plan is just amazing!
Hi there,
It is amazing to hear that our app is the one you were looking for!
We appreciate your kind words and we are happy to hear that you found our app easy to use.
We are here for you if you need any further assistance
Have a lovely day,
Sara from OptiMonk
I was driving a load of traffic to my site but getting few sales - Optimonk exit poll was easy to install, blend to match the web theme and schedule - I now have a much clearer picture of the audience I'm attracting and can modify adverts and products to suit - and it is free to try.
Hi There,
We're so glad that OptiMonk helps you increase your sales. It's also amazing to hear that you learnt more about your visitors and how to target them! :)
Thank you very much for your feedback and for spreading the word!
Have a great weekend,
Anna from OptiMonk
great and fast support!!! they even offered suggestions so it was really helpful, plan to continue to use on my store
Hey there,
Thank you for sharing your feedback. We are delighted to hear that your request has been successfully resolved. We aim to provide the best quality service and your support means a lot to us!
Thank you for being part of OptiMonk. Should you require any help, just give us a shout and we'll be there for you.
Kind regards,
Emil from OptiMonk
The one on one customer service I received while working with Anna at OptiMonk was exemplary. Not only did she help me figure out what I wanted to do with a survey I had developed, but she also went above and beyond and volunteered other helpful advice. GREAT customer service!
UPDATE: April 27, 2023
Emil ROCKS. I was hesitant to reach out for help because it's a huge point of frustration with some vendors. Not so with OptiMonk! Their attention to detail and sincere interest in helping you succeed is appreciated and dare I say refreshing in 2023! Woot!
Hi!!
I'm Anna from OptiMonk.
I'm really glad we found the solution you were looking for, and I hope you'll receive a lot of feedback from your visitors through the new survey!
If you need any advice in the future, feel free to get back to me. :)
Thank you for your appreciation,
Anna from OptiMonk
I was helped by Chris who was an absolute STAR! honestly he was with me for over 2+ hours until my pop up was fully installed. What a patient young man! This guy needs a raise! amazing service honestly
Hey there,
It's Chris here, I just wanted to thank you so much for your very kind review, it was an absolute pleasure helping you with your campaign :)
I wish you the very best with your campaign and do get back to us if you need help with anything else
Kind Regards
Chris
The app is great and Tom and Fruzsina were exceptional in providing help and even designing some great pop ups for us. Highly recommend!
Hi Diana and Boris,
Thank you so much for your kind words, it is a delight to have customers like you. It is always a pleasure to help you, so please contact us anytime when you have a question.
Have a beautiful day ahead,
Tom, Fruzsi and the OptiMonk Team
Great popup app, so many options to choose from and their support is quick to solve any issues we've had. Recommend!
Hi Grega! I'm glad I could help you out today. Feel free to reach out again in the future if you have questions or need assistance. I wish you a lovely week ahead <3 Anna
Super happy with Optimonk. Their entire customer service team is top notch and they're super helpful and fast to reply. The platform itself is easier to use compared to other pop-up apps. It's much easier to design pop-ups with Optimonk compared to their competitors. I've tried free apps in the past but I still continue to use Optimonk just because creating popups is easier and it's easier to measure metrics. I can see the conversion rates when I'm A/B testing designs. Aside from that, once again their customer service is amazing and these are all the reasons why I would continue using this app. Thank you! 10/10
Hi Pardeep,
Wow! We’re so blown away by your review. It made our day here at OptiMonk.
Thank you for sharing your experience with us, you rock :)
Best,
OptiMonk Team
Excellent app, easily laid out in a useable modern interface and should you encounter any difficulties, the tech support is spot-on willing to help to perfect any task. Highly recommend this program.
Hi,
Making our product user-friendly and easy to use is our topmost priority so it is always a pleasure to see that our users appreciate our efforts.
Thank you for sharing your experience with us, you're awesome :)
Have a nice day :)
Best,
OptiMonk Team